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Intelligent text data processing method and device, computing device, storage medium

A text data and processing method technology, applied in the computer field, can solve problems such as labor and time consumption, inability to use work order data, limited corpus, etc., so as to reduce the difference of processing results, save project time, and avoid cognition. effect of difference

Active Publication Date: 2022-08-09
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] 1. Knowledge sorting and entry requires a lot of manpower
[0006] 2. Due to the large amount of labeling and long time consumption, it takes an average of one month for the customer service robot from project approval to launch (with two operators)
[0007] 3. Massive work order data cannot be utilized, and the corpus used is limited
[0008] 4. There are cognitive differences among different operators, which may easily cause inconsistency in the sorted, entered, and labeled knowledge
[0009] In summary, the above-mentioned traditional technical solutions cannot realize the automatic processing of text data, so it takes a lot of manpower and time

Method used

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  • Intelligent text data processing method and device, computing device, storage medium
  • Intelligent text data processing method and device, computing device, storage medium
  • Intelligent text data processing method and device, computing device, storage medium

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Embodiment Construction

[0039] The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, but not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative work fall within the protection scope of the present invention.

[0040] In the embodiments of the present invention, the term "module" generally refers to: hardware, a combination of hardware and software, software, and the like. For example, a module may be a process running on a processor, a processor, an object, an executable application, a thread of execution, a program, or the like. Both the application running on the processor and the processor can be modules. One or more modules may be located in one computer...

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Abstract

Embodiments of the present invention disclose an intelligent text data processing method and device, a computing device, and a storage medium. The intelligent text data processing method includes: displaying a corpus text import interface; when detecting a corpus import instruction triggered by the corpus text import interface , obtain the imported corpus text data; display the corpus classification result obtained by classifying the corpus text data on the corpus text classification interface, and the corpus classification result includes the corpus clustering set and the words corresponding to the corpus clustering set Strip ID. The embodiment of the present invention can realize automatic processing of text data.

Description

technical field [0001] The present invention relates to the technical field of computers, in particular to a method and device for processing intelligent text data, a computing device and a storage medium. Background technique [0002] With the research and progress of artificial intelligence technology, artificial intelligence technology has been researched and applied in many fields, such as common smart homes, smart wearable devices, virtual assistants, smart speakers, smart marketing, unmanned driving, autonomous driving, drones It is believed that with the development of technology, artificial intelligence technology will be applied in more fields and play an increasingly important value. [0003] Before the traditional customer service robot goes online, operators generally need to sort out a large amount of corpus knowledge, and after continuous modification and optimization, enter the knowledge into the system. After the knowledge entry is completed, the operators al...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/35
CPCG06F16/35
Inventor 童丽霞马鸣
Owner TENCENT TECH (SHENZHEN) CO LTD
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