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Coal mine machinery after-sales service terminal system

A technology for coal mine machinery and after-sales service, which is applied in business, equipment, and data processing applications. It can solve the problems of cumbersome parts procurement process, low after-sales service efficiency, and long fault confirmation time, so as to improve procurement efficiency, shorten procurement cycle, The effect of facilitating production organization

Pending Publication Date: 2020-04-21
TAIYUAN INST OF CHINA COAL TECH & ENG GROUP +1
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In order to effectively solve the outstanding problems of low efficiency of traditional after-sales service, long fault confirmation time, cumbersome accessories procurement process, and inability to well meet the service needs of modern coal mining, this invention proposes an intelligent terminal system for after-sales service of coal mining machinery

Method used

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  • Coal mine machinery after-sales service terminal system
  • Coal mine machinery after-sales service terminal system
  • Coal mine machinery after-sales service terminal system

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Embodiment Construction

[0037] In order to make the objectives, technical solutions, and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be described clearly and completely below. Obviously, the described embodiments are part of the embodiments of the present invention, not All the embodiments; based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the protection scope of the present invention.

[0038] Such as figure 1 As shown, the embodiment of the present invention provides an intelligent terminal system for after-sales service of coal mining machinery and equipment, specifically a networked collaborative after-sales service platform based on an APP terminal, which includes an equipment information archiving module 1, an intelligent maintenance system module 2, Intelligent fault maintenance system module 3, pa...

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Abstract

The invention belongs to a coal mine machinery after-sales service system. In order to effectively solve the problem that traditional after-sales service is low in efficiency, the fault confirmation time is long, the accessory procurement process iscomplexity, and the modern coal mining service requirements cannot be well met, the invention discloses a coal mine machinery after-sales service intelligent terminal system. The system comprises an equipment information filing module, an intelligent maintenance system module, an intelligent fault maintenance system module, an accessory purchasing module, an expense settlement module, a plan issuing module, an accessory delivery module, an equipment maintenance module and a maintenance record filing module. According to the invention, networkedconnection of coal mine enterprises and coal machine equipment suppliers in the aspect of after-sales service of equipment is realized, database construction of intelligent maintenance, intelligent fault maintenance accessory purchase real-time tracking and maintenance record filing is realized, and the system can be widely applied to the field of after-sales service of mechanical equipment.

Description

Technical field [0001] The invention belongs to a coal mining machinery after-sales service system, in particular to an intelligent terminal system for coal mining machinery after-sales service. Background technique [0002] my country's coal mining machinery has experienced a process of introduction, digestion and absorption to independent innovation. At present, my country's coal mining machinery is developing vigorously and is currently developing in the direction of intelligent mining. However, with the continuous upgrading of technology, after-sales service of coal mining machinery requires faster response, more precise troubleshooting, and shorter parts supply cycle. The traditional after-sales service process has long response time, long fault confirmation time, and cumbersome parts procurement process, which can no longer meet the service needs of modern coal mining. In order to effectively solve the outstanding problems of low efficiency of traditional after-sales servi...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06Q30/00G06Q50/02
CPCG06Q10/20G06Q30/016G06Q50/02
Inventor 王富强丁永成王威左岗永王静仇卫建张维果闫金宝郭治富兰辉敏杜玉祥徐双用叶竹刚胡凌云车利明康鹏鲁鹤鸣马钊宁安磊高丽安四元
Owner TAIYUAN INST OF CHINA COAL TECH & ENG GROUP
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