Installation, maintenance and operation integrated autonomous sharing service platform system

Abstract

The invention discloses an installation, maintenance and operation integrated autonomous sharing service platform system. The integrated autonomous sharing service platform system comprises a centralservice platform module unit, a service personnel side service module unit, a user side self-service module unit and a mobile supervision side patrol supervision module unit. According to the autonomous sharing service platform system, a service self-service time-sharing scheme is realized, a dynamic accurate big data prediction mechanism of a service solution is creatively realized, the phenomenathat service in society is untimely, the service staff cannot share the service staff and the utilization rate is low are comprehensively avoided, the utilization rate of the service staff in multiple fields and multiple industries is greatly increased, a new generation of service mechanism and system with high self-help performance, sharing performance, pertinence, quality and supervision performance are comprehensively achieved, the service system is transformed into a self-service supermarket, and the super-strong comprehensive analysis and customization experience feeling is achieved.

Description

technical field [0001] The invention belongs to the technical fields of wireless communication, computer software and network, and in particular relates to an autonomous shared service platform system integrating installation, maintenance and operation. Background technique [0002] With the continuous development of wireless communication network technology, there are more and more demands for community services, hotel services, and emergency response, especially since these services are decentralized, flexible, and professional. It has become an indispensable social phenomenon for freelance service providers to connect with corresponding service events in real time, optimally and accurately, and how to realize precise connection, real-time connection, quality connection, self-service connection and press-to-service connection between these needs and services The need for docking and precise control has become an urgent requirement of society and urban communities. Althoug...

AI Technical Summary

Problems solved by technology

[0005] (1) Poor utilization of service resources: some professional and technical freelancers in the society cannot quickly connect with on-demand services in surrounding areas or designated areas, making it impossible for service providers to provide effective and more adequate docking services;

[0006] (2) Low service flexibility and poor self-service: Since there is no self-service selection and self-booking service platform and a big data comprehensive service analysis platform, there is a lack of flexible and self-service service docking, and customer experience and satisfaction are insufficient;

[0007] (3) Poor real-time service: Due to the lack of self-service reservation mechanism, the previous service was provided by a single manufacturer or unit. When it is busy, there will be insufficient staff and untimely service, and it is impossible to realize self-service, self-selection and cross-manufacturer Customized services and other needs;

[0008] (4) The service supervision mechanism and evaluation mechanism are not perfect: because the service staff is a single manufacturer or unit, there is no competition mechanism, and because the whole process of service supervision cannot be realized, as well as analysis guidance and timely feedback from the customer system background, it is likely that the supervision mechanism is not in place , it is difficult to optimize the service quality in real time;

[0009] (5) The rate of big data comprehensive simulation analysis of service problems is low: Due to the lack of an effective big data comprehensive real-time analysis platform, it is difficult to guarantee the success of service event problem prediction before service, and it is impossible to ensure accurate deployment of more targeted services Personnel provide targeted quality services, and it is impossible to realize the automatic simulation solution of the system platform to achieve the optimization of service quality;

[0010] (6) The service credit training mechanism is lacking and needs to be improved: due to the lack of a unified and comprehensive service unified management and evaluation mechanism, and a big data comprehensive factor evaluation mechanism, it is difficult to guarantee the user's service happiness and user service holdings

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