Information consultation service management system based on artificial intelligence

Abstract

The invention discloses an information consultation service management system based on artificial intelligence, which comprises a processing module, a consultation recommendation module and a networkspeed analysis module, and is characterized in that the processing module is combined with a data calculation module to process input consultation information to replace a method for manually sequencing the consultation information by a consultation service institution; disorder and errors caused by manual sorting are effectively avoided; the consultation recommendation module is used for screening and recommending consultation service results and sending the screened and recommended consultation service results to the server, so that the optimal and most credible consultation results are pushed to consultants conveniently, and the problem that the consultants cannot distinguish the authenticity and reliability of numerous consultation results is avoided; and the network analysis module isused for analyzing the network speed of the mobile terminal of the to-be-consulted person, so that the consulting person is not influenced by network speed factors when carrying out consulting service, and the customer information consulting experience, the consulting service quality and the public praise are improved.

Description

technical field [0001] The invention belongs to the technical field of consulting services, and relates to an information consulting service management system, in particular to an information consulting service management system based on artificial intelligence. Background technique [0002] Consulting is similar to consulting, asking, negotiating, etc., service refers to providing help, and consulting service literally means providing help to solve problems. In a broad sense, any question-and-answer event between two parties that involves asking for advice, asking, negotiating, etc., can be used as a consulting service for the asking party, such as A asking B for directions. With the rapid development of society, the consulting service industry is formed. The consulting service industry refers to professional consulting institutions relying on the advantages of information and professional knowledge, using modern analysis methods, to solve various social, economic and techn...

AI Technical Summary

Problems solved by technology

[0004] Aiming at the deficiencies in the existing technology, the purpose of the present invention is to provide an information consulting service management system based on artificial intelligence, which can replace the method of manually sorting consulting information by consulting service agencies, effectively avoid confusion and errors in manual sorting, and can intelligently and reasonably sort , so that customers can provide satisfactory consulting service results, resulting in the loss of consulting resources in vain; it is convenient to push the best and most credible consulting results to consultants, and avoid numerous consulting results after consulting information is submitted, and consultants cannot distinguish many consulting results It is convenient for consultants to provide consultation services without being affected by network speed factors. Consultation information can be quickly submitted and consultation results can be quickly obtained, which improves the experience of customer information consultation and the quality of consultation services. quality and word of mouth

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