Club resource service coordination system

Abstract

The invention provides a club resource service coordination system, which comprises a database, a web server, a network switch, a computer, a mobile terminal, an intelligent terminal and a telephone terminal, interactive data is stored through the database, services are provided through the web server, transmission is carried out through the network switch, system software is operated by the computer, through display of a display screen, card reading of a card reader, voice broadcasting, data conversion of a telephone switchboard and starting of a working state of a telephone terminal, a guest can perform self-service reservation, query and the like through the intelligent terminal. According to the method, the personalized requirements of the guests are met, the employees are enabled to always carry out query and submission processing without technical content but with huge workload, the workload of the employees is reduced, the working gravity center is put on providing higher-quality service, the guests can carry out self-service operation, and the consumption feeling is improved. And the functions of busy and idle coordination of technician personnel resources, reservation and state query of the technician by the guest, in-place service attendance checking of the technician and the like are realized.

Description

technical field [0001] The invention relates to the technical field of electronic information software, in particular to a club resource service coordination system. Background technique [0002] At present, with the further affluence of material life, people's consumption experience in consumption places such as clubs has also increased significantly. Since the working status of the technicians needs to wait for dispatching, the current method is to query the working status of the technicians, submit the information of the selected technicians, and dispatch the technicians. The employees have been carrying out inquiries and submissions without technical content, but with a huge workload, unable to focus on providing better services, and unable to allow customers to perform self-service operations, unable to meet the individual needs of customers and consumer experience. Difference. Contents of the invention [0003] In order to overcome the deficiencies in the prior art...

AI Technical Summary

Problems solved by technology

[0003] In order to overcome the deficiencies in the prior art, the purpose of the present invention is to provide a resource service coordination system for clubhouses, which solves the problem of allowing employees to carry out inquiries and submissions without technical content, but with a huge workload, and reduces the workload of employees. The focus is on providing better services to meet the individual needs of customers, allowing customers to perform self-service operations and improving consumption experience

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