Household appliance maintenance network service platform

A network service and platform technology, applied in the field of home appliance maintenance network service platform, can solve the problems of complicated, trivial matters, inefficiency, etc., and achieve the effect of reducing uneven quality, transparent price, and reducing low-quality parts

Inactive Publication Date: 2021-10-29
安庆市电匠院网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the traditional home appliance maintenance network service platform still has defects. For example, although the above-mentioned network platform can realize the efficient utilization of service res

Method used

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  • Household appliance maintenance network service platform

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Embodiment Construction

[0045] In order to facilitate the understanding of the present invention, the present invention will be described more fully below with reference to the relevant drawings, in which several embodiments of the present invention are shown, but the present invention can be realized in different forms, and is not limited to the text described On the contrary, these embodiments are provided to make the disclosure of the present invention more thorough and comprehensive.

[0046] It should be noted that when an element is said to be "fixed on" another element, it can be directly on the other element or there can be an intervening element, and when an element is said to be "connected" to another element, it can be Directly connected to another element or possibly intervening elements at the same time, the terms "vertical," "horizontal," "left," "right," and similar expressions are used herein for purposes of illustration only.

[0047] Unless otherwise defined, all technical and scien...

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Abstract

The invention provides a home appliance maintenance network service platform. The home appliance maintenance network service platform comprises a customer information management server, and a resource management server and a maintenance service reservation server which are connected with the customer information management server, wherein the customer information management server is used for acquiring maintenance requirements of customers; the resource management server is used for integrating and managing platform service information; and the maintenance service reservation server is used for acquiring the maintenance demand of a customer, allowing a maintenance service provider to receive an order, and sending the information of the maintenance service provider receiving the order and the information of the electric appliance manufacturer to the customer, and the maintenance service reservation server is also used for judging a charging object for charging the maintenance cost according to the maintenance demand of the customer. According to the invention, by balancing the supply and demand relationship between maintenance service providers and customers, high-quality maintenance technicians and open and transparent prices, the defects of various maintenance names, trivial, complicated and low-efficiency items, inconsistent quality of employees and the like can be reduced.

Description

technical field [0001] The invention mainly relates to the technical field of big data and home appliance maintenance, and in particular to a home appliance maintenance network service platform. Background technique [0002] With the improvement of people's living standards, the number and frequency of use of household appliances have increased significantly, and there have been more and more failures of household appliances. Therefore, customers often need to repair. [0003] According to the home appliance maintenance online booking platform provided by the patent document with the application number CN201710703593.1, the product includes a resource management system and a service booking system; the resource management system integrates the service resource information of the platform in real time and sends it to the service booking system; Service resource information includes electrical appliance manufacturer information and service provider information; the service res...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q10/06G06Q10/10
CPCG06Q10/20G06Q10/103G06Q10/06315
Inventor 汪海洋徐林芬汪中兵汪正兵
Owner 安庆市电匠院网络科技有限公司
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