Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Configuration method and system for IVR flow path main menu used for intelligent network

A configuration method and technology of an intelligent network, applied in the field of telecommunication, can solve the problems of operator's income limitation, long cycle, non-configuration, etc., and achieve the effect of reducing business development and improving economic benefits

Active Publication Date: 2008-02-27
ZTE CORP
View PDF0 Cites 19 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The traditional IVR process function menu is simple, fixed, and non-configurable. No matter whether an operator needs to add or delete an IVR function module, or adjust the attributes of an existing function module, it must modify the version and re-upgrade to a new version. The cycle is long and high cost
This is not conducive to the development of new business functions, and at the same time, the income of operators and others is also limited

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Configuration method and system for IVR flow path main menu used for intelligent network
  • Configuration method and system for IVR flow path main menu used for intelligent network
  • Configuration method and system for IVR flow path main menu used for intelligent network

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0023] The preferred embodiments of the present invention will be described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described here are only used to illustrate and explain the present invention, and are not intended to limit the present invention.

[0024] The present invention proposes a method for dynamic configuration of IVR (Interactive Voice Response) process function menu, provides operators with a method for dynamically configuring function menu items and quickly customizing services, and at the same time facilitates the expansion of new business functions, thereby saving development , maintenance costs, and a technology that greatly reduces investment.

[0025] Through the concept of dynamic configurability of the function menu of the SCP service IVR process, dynamically configure the attributes of each function module as described above.

[0026] Due to the need to dynamically configure the IVR functio...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

This invention discloses a configuration method for main menu used in interactive phone response flow of an intelligent network including: configuring related function module to each processing service in the intelligent network, setting a database storing related attribute of the function module and setting a function menu dynamic configured function process module and calling the module to modify related attribute of the function module in the database according to the information changed at the service control point. This invention also discloses a configuration system including: one or multiple function modules, a database and a function menu dynamic function process module.

Description

technical field [0001] The invention relates to the field of telecommunication industry, in particular to a method for dynamic configuration of an IVR (Interactive Voice Response) process function menu in an OCS (Online Charging System) business of an intelligent network. Background technique [0002] The intelligent network is an architecture used to generate and provide services, and its most important feature is to provide various special value-added services quickly, conveniently, flexibly and economically. The IVR management process, as an important business process in the prepaid smart business, has developed rapidly in recent years, especially with the development of the OCS business, many new business functions have emerged, providing users with more and more intelligent services. Operators have achieved huge economic benefits. [0003] IVR management business processes are still developing rapidly around the world, and each operator has different requirements. How...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/42G06F17/30
Inventor 朱仲亮周志军
Owner ZTE CORP
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com