1017 results about "Service control point" patented technology

A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control-point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.

A billing system for a telecommunications network uses a monitoring software agent to monitor messages, indicative of individual calls on the network, passing between a service switching point and a service control point. Call record information is extracted and is stored in a local call record database. Information from each call record database is then passed on to a central database, using updating mobile agents, the central database being accessible to such agents and report building agents which can extract billing information as requested by an operator. By monitoring the messages as they pass, the system can provide real time billing information without needing to poll the switch at the service switching point.

A telephone call distribution system for determining destination for an incoming telephone call in a telephony network including a service control point (SCP) operates with a plurality of workstations each comprising a telephone coupled to the telephony network and a proximate computer station having a video display unit (PC / VDU), the PC / VDO connected to the SCP via a wide area network (WAN), and a personal router associated with each PC / VDU. The SCP broadcasts data pertaining to the incoming telephone call and a request for a destination to individual ones of the PC / VDUs via the WAN, and the personal routers negotiate a destination based on individual routing rules and the data pertaining to the call. At least one of the individual routers responds to the SCP with a destination for the call. In some instances the workstations are associated with a call center, and the call center may be CTI-enhanced. Individual routers in this instance may be executed on a server on a local area network connecting workstations at the call center, the server providing individual routers to workstations in a client-server relationship.

System and method for deriving call routing information utilizing a network control data base system and voice recognition for matching spoken word sound patterns to routing numbers needed to set up calls. Public access is provided to a common database via a common access number or code. Terminating parties sponsor the call and originating parties need not be pre-subscribed to use the service. The common access number is used to initiate or trigger the service. The system advantageously operates under the direction of a service control point, which combines technologies for switching, interactive voice response, and voice recognition with the data base to automate the processes of assisting callers in making calls for which they do not know the phone number. Usage information is gathered on completed calls to each terminating party for billing. Three alternative deployments in the U.S. telephone network are described, and vary based on the location of the service control points or intelligent processors and the degree of intelligence within the network.

The exemplary Multimedia Next Generation Network architecture disclosed herein covers the entire next generation system, e.g. for wireless communication services, including application, signaling and bearer functionalities. The architecture addresses unification of subscriber databases for both SIP services and non-SIP services in a Services Data Management Center (SDMC). A Security Center (SC) provides a central repository for all security related databases and functions. An Application Control Point (ACP) provides a single point of services control for all active SIP services for all subscribers via state information and services interaction management. Policy decisions are made at the packet layer, for example in an Advanced Bearer Control Point (ABCP) clustered with other functions to form a Bearer Services Control Point (BSCP). Policy enforcement is implemented at various nodes at the network or packet layer (L3) and above, e.g. including the BSCP and ACP.

An intermediary system that seamlessly evolves the 2G / 2.5G storage mediums to the 3G entities (e.g., a logical HSS) and provides subscriber data to 3G services such as IMS, from legacy data sources. An Intermediary Query Manager (IQM) is provided that functions as intermediary / broker system, and supports defined standard 3GPP interfaces specific to the IMS system (utilizing the existing storage medium servicing the PS domain) and also allows the continued support of the 2G / 2.5G interfaces to 2G HLRs (servicing the CS domain). The IQM provides the capability to leverage usage of the current subscriber databases without requiring extraordinary efforts to migrate subscriber information to a new dedicated HSS element. The IQM provides data from multiple sources and processes requests necessary to fulfill these requests. The IQM can look like a MSC (Mobile Switching Center), VLR (Visitor Location Register), and / or SCP (Service Control Point) to the HLRs depending on the type of queries.

A private wireless network is able to provide wireless telecommunication services to subscriber mobile stations that also subscribe to a public wireless network. The private wireless network includes a private base transceiver station (BTS), a private mobile switching center (MSC), and a gateway service control point (SCP). The private BTS provides a private network wireless coverage area within which the mobile station can communicate with the base transceiver station over an air interface. The gateway SCP has a private network database containing private network data records for subscribing mobile stations. A private network data record includes a private network service profile and a private network locator address. The public wireless network has a home location register (HLR) with a public network database containing public network data records for subscribing mobile stations. A public network data record includes a public network service profile and a public network locator address. When a subscriber mobile station is active on the private wireless network, the private network locator address identifies the private MSC, and the public network locator address identifies the gateway SCP. By providing the private network wireless coverage area so that it overlaps the public network's wireless coverage area, the subscriber mobile station may be handed off between the private and public wireless networks.

A system and method are provided for reviewing and updating a subscriber's telecommunications services using a graphical user interface via multiple data networks. A data message is received at an intelligent peripheral from the graphical user interface via at least one of the data networks. The data message indicates a subscriber's desired update to a selected service. The data message is converted into a protocol compatible with a service control point. The converted data message is identical to a data message that the intelligent peripheral would create if the subscriber had entered the desired update via an interactive voice response system. The converted data message is transmitted to the service control point, which updates the service in accordance with the subscriber's update. Thus, the service is updated substantially contemporaneously with the request. Moreover, the subscriber retains the ability to update and review service data via the interactive voice response.

In a telecommunications network in which a mobile handset is capable of communicating in both an IP-domain and a non-IP domain, the handoff of an existing communications session between the mobile handset and a fixed user is facilitated by a handoff controller implemented in a service control point. The handoff controller implements different handoff methods depending on the status of the fixed user and the transition of the mobile user. Additionally 802.21 Media Independent Handover Function in conjunction with SIP is used to facilitate handover between IP and Non-IP points in the system.

A system for monitoring incoming communications to a telecommunications device. The system includes a switch and a service control point in communication with each other. The switch is for detecting an incoming communication to the telecommunications device from a calling party, wherein the switch is in communication with the telecommunications device by a first communications link. The service control point is for receiving a first message from the switch regarding detection of the incoming communication and for sending a second message to a data communications device, the second message containing information regarding the calling party, wherein the service control point is in communications with the data communications device by a second communications link.

In a radio telecommunications network, a system and method of providing service differentiation for call forwarding based upon the type of call. The system provides network support that allows the forwarding of calls of different types to appropriate devices for each type of call, as identified by the call's service code. The system determines whether a call to a mobile station is a data call, and if it is a data call, provides the network support for forwarding the call to a different number than voice calls. A Service Type parameter is added to ANSI-41 signaling messages to inform various nodes in the network of the type of call. The network includes a home location register / service control point (HLR / SCP) with a database of call forwarding (transfer) numbers for its served mobile stations. The database records at least one transfer number for each type of service. Service logic in the HLR / SCP associates the type of call with the appropriate transfer number. In this manner, incoming data calls such as G3Fax calls are forwarded to an alternate fax machine, a fax mailbox, or some other device capable of storing the data rather than a voice mailbox. The system and method are applicable to forwarding any type of data service, and are not limited to ADS and G3 Fax calls.

An intelligent network service control point, which is connected with a plurality of switching systems in a transport layer network over a common channel signaling network and with an Internet protocol network through a service control gateway, stores information for indicating that a first terminal is being connected to the Internet in a user information management table when the service control point receives a call waiting service request from the first terminal connected with the transport layer network. When one of said switching systems notifies that the first terminal is called from a second terminal, the service control point sends an incoming notification message to the first terminal through the gateway by referring the user information management table.

The advanced intelligent network (AIN) to determine routing of voice calls alternatively between the public switched telephone network (PSTN) and a data packet network, such as the Internet, in accordance with the quality of service existing in the data packet network at the times of call origination. The user's acceptable level of service may be predefined with a threshold quality level stored in the user's Call Processing Record (CPR) in the AIN Integrated Services Control Point (ISCP). On a per call basis, the caller linked to a first public switched network may indicate a preference to route through the Internet. This indication is recognized by the AIN system, in response to which the quality of service currently present on the Internet for completion of the call is measured. If the result exceeds the stored threshold, the call is setup and routed through the Internet to the switched network link to the destination party. If the quality of service on the Internet is not satisfactory, the call is alternatively routed through the PSTN, which may include an Interexchange Carrier link. The AIN system automatically controls the alternative routing of such calls.

A system (100) and method deliver audible caller identification information when standard Caller ID information can not be provided, even when a subscriber to the service has per line blocking. A service control point (106) detects the directory number to which a terminating attempt trigger is assigned and places this directory number in a parameter for transmission to a service switching point (102) using a forward.sub.-- call message (206). The per line blocking function does not interfere with transmission of this parameter so that the called party's directory number can be passed for processing and call completion by the system.

A telecommunications service controls and monitors telephone calls by storing at a service control point (SCP) restricted telephone numbers and priority telephone numbers. Upon receiving call data relating to a call between a subscriber telephone number and an outside telephone number, the SCP determines whether the outside telephone number matches the restricted or priority telephone numbers. When the outside telephone number matches a restricted telephone number, the call is terminated and the SCP stores the call data. When the outside telephone number does not match a restricted telephone number, or matches a priority telephone number, the call is connected. The SCP transmits stored call data to a service management system, which is accessible by the subscriber via the Internet or an interactive voice response, for generating reports. The service further includes time schedules for implementing call restrictions and personal identification number for bypassing call restrictions.

A system and method of service provisioning in an integrated telecommunications network having a packet-switched network portion (PSN) and a circuit-switched network (CSN) portion with a gateway disposed therebetween. A service node comprising a Service Control Point (SCP), a Service Data Point (SDP), or both, is provided with an interface operable with the PSN portion. A first entity (e.g., served entity) is capable of accessing the service node for the purpose of invoking a service. A return result from the service node is provided, based on the decision of what action is to be taken with respect to the service request, to the first entity which then determines how the action is to be effectuated. An indication is thereafter provided by the first entity to a second entity (e.g., re-routing entity) preferably using H.450.X messages. In response, the second entity (i.e., re-routing or switching entity) takes an appropriate service action based on the return result obtained from the service node. In a presently preferred exemplary embodiment, legacy service nodes built on the basis of WIN / IN service architecture are utilized for the provisioning of Value-Added Services (VAS) or Supplementary Services (SS) in VoIP networks operable with the H.450.X Recommendations.

A system and method for routing an emergency services call from a mobile station to a selected Public Safety Answering Point (PSAP) in a radio telecommunications network. The system intelligently selects the PSAP from a plurality of PSAPs, warns the selected PSAP that the emergency services call is coming prior to routing the call to the selected PSAP, and provides the selected PSAP with advanced information regarding the context of the call. The emergency services call is received by a serving mobile switching center (MSC) which determines that the call is an emergency services call and sends cell or sector information to a service control point (SCP). The SCP includes a PSAP selector which selects the PSAP based on such information as, for example, the location of the mobile station, the Local Access and Traffic Area (LATA) in which the mobile station is located, the time-of-day, and the day-of-week. The SCP then sends an alerting signal to the selected PSAP and includes a tag and information relating to the context of the call. The SCP then returns the tag and the identity of the selected PSAP to the serving MSC which determines the PSAP routing number and delivers the call to the selected PSAP.

A system and method in a radio telecommunications network for interactively providing a calling party with a choice of call handling options when a called mobile station (MS) is either busy or inactive. When a call is received for the called MS in the network, a home location register (HLR) determines the status of the called MS (i.e., whether the called MS is available, inactive, or busy). If the called MS is inactive or busy, the status is sent to a service control point (SCP) which generates a plurality of call handling options based upon the determined status of the called MS. The call handling options are provided to the calling party in an interactive prompting process which may be in the form of a menu display or voice prompting. The calling party then selects a call handling option which is forwarded to the SCP. The calling party may instruct the network to automatically set up a call with the called MS if the called MS is reactivated within a specified period of time. The SCP determines actions required to execute the selected call handling option, and executes the determined actions. Call setup between the calling party and the called MS is triggered when the called MS registers with the network. If the time period expires before the called MS registers, the calling party is notified and may extend the time period or record a voice mail message.

A private wireless network is able to provide wireless telecommunication services to subscriber mobile stations that also subscribe to a public wireless network. The private wireless network includes a private base transceiver station (BTS), a private mobile switching center (MSC), and a gateway service control point (SCP). The private BTS provides a private network wireless coverage area within which the mobile station can communicate with the base transceiver station over an air interface. The gateway SCP has a private network database containing private network data records for subscribing mobile stations. A private network data record includes a private network service profile and a private network locator address. The public wireless network has a home location register (HLR) with a public network database containing public network data records for subscribing mobile stations. A public network data record includes a public network service profile and a public network locator address. When a subscriber mobile station is active on the private wireless network, the private network locator address identifies the private MSC, and the public network locator address identifies the gateway SCP. By providing the private network wireless coverage area so that it overlaps the public network's wireless coverage area, the subscriber mobile station may be handed off between the private and public wireless networks.

A software update system includes a first server resided in a network different from a home network and has a storage device to store a software to be used for information equipment, and a second server resided in a network different from the home network and has an information equipment control unit that requests a software version to the information equipment, and a service control unit that requests a software version to the first server and compares the software version acquired from the information equipment with the software version acquired from the first server, which uniformly manages the information equipment by an internet service provider (ISP), in which ISP uses a standardized DHCP scheme and MAC address as an inherent value to identify the information appliance such that a user's operational burden can be reduced by using a TV monitor, a cellular telephone, etc. as a user interface.

A mobile station scans for electromagnetic signals representing control channels of the public wireless system and the private wireless system. The mobile station measures a received signal parameter of at least one of the scanned control channels. The hybrid communications network may transfer the mobile station's service from the public wireless system to the private wireless system, if the measured signal parameter meets or exceeds a private target. Alternately, the hybrid communications system may transfer service from the private wireless system to the public wireless system, if the measured signal parameter meets or exceeds a public target. A service control point maintains a central database of user profiles updated in response to the transferring procedure. A service node redirects a data message for the mobile station through the public wireless system or through the private wireless system, as facilitated by the central database, to deliver the data message to the mobile station during its operation on an active one of the wireless systems.

Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.

Systems and methods wherein the wireless device operates as a service control point (“SCP”) in a wireless service network. The billing system controls the service control point in the wireless device by periodically supplying increments of value from a master account balance. The billing system may also periodically update the service rules and authorizations maintained within the wireless device. Usage information such as call details records may also periodically be uploaded from the wireless device to the billing system. The service control function software in the wireless device and the billing system communicate with each other via administrative messages using over the air data bearer services of the network. The amount and frequency of the additional service authorizations and other communications vary, potentially on a service by service basis, depending upon the credit risks, fraud risks, user preferences, rate plans, available network resources, and other parameters.

An improved method and system for accessing wireless data services that reduce messaging and enable roaming subscribers to access data services are described. A wireless communication system in accordance with the present invention includes at least a service control point and a gateway system (e.g., a Gateway Generalized Packet Radio Service Serving Node (GGSN)) that is coupled to a data network. To obtain access to data services, a wireless subscriber unit establishes communication with a gateway system and requests data services from the gateway system. In response to the request, the gateway system queries the service control point regarding authorized data services for the subscriber unit. If the gateway system receives a negative reply from the service control point, then the gateway system denies access to the data services by the subscriber Unit. However, if the gateway system receives a positive reply from the service control point, then the gateway system enables access to the data services by the subscriber unit. In a preferred embodiment, the gateway system tracks the requested data services utilizing pre-defined resource units. In one embodiment, the gateway system tracks service utilization by periodically querying and receiving a reply from the service control point after each pre-defined resource unit has been utilized. In this embodiment, the service control point updates an account balance of remaining resource units in response to receiving the queries and informs the gateway system when data access should be denied.

A system and method are provided for reviewing and updating a subscriber's telecommunications services, including a Caller ID service, using a graphical user interface via multiple data networks. The method includes presenting service data to the subscriber via the data networks and transmitting a data message from the subscriber to an intelligent peripheral via at least one of the data networks. The data message indicates a subscriber's desired update to a selected telecommunications service. The method also includes converting the data message into a protocol compatible with an integrated service control point. The converted data message is identical to a data message that the intelligent peripheral would create if the subscriber had entered the desired update via an interactive voice response system. The method further includes transmitting the converted data message to the integrated service control point, and updating the selected telecommunications service in accordance with the subscriber's desired update. Thus, the selected telecommunications service is updated substantially contemporaneously with the subscriber requesting the update at the graphical user interface. Moreover, the subscriber retains the ability to update and review service data via an interactive voice response. The method and system also enable the subscriber to view Caller ID information while being located remotely from the destination of the telephone call associated with the caller ID information.

During a telephone call, a transferring party performs an action to cause the telephone call to be transferred. The action causes a switch to send a query to a service control point (SCP) in a public-switched telephone network (PSTN). The SCP determines a transfer telephone number to which the telephone call is transferred. The transfer telephone number can be stored in a subscriber information table. The SCP determines the transfer telephone number and returns the transfer telephone number to the switch sending the query. The switch makes a telephone call to the transfer telephone number to cause a telephone associated with the transfer telephone number to ring. When the telephone associated with the transfer telephone number is answered, the transferring party disconnects from the telephone call to complete the transfer of the telephone call. A services node can also be used to determine the transfer telephone number. In addition, other telephone services, such as three-way calling can be selected by the transferring party.

A system and a method store, display and report outgoing call log data associated with telephone calls from a subscriber's telephone. The system includes a switch in one network that receives a telephone call from the subscriber's telephone and launches a query in response to an AIN trigger to a service control point. In response, the service control point forwards associated call data to an interface server in another network via a generic data interface. The interface server obtains additional information from a directory database and sends the call data and the additional information to an outgoing call log database, which stores the call data and the additional information as the outgoing call log data. A web server retrieves the outgoing call log data and displays it to the subscriber at a web client.

Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.

A system and method are provided for managing diagnostic and performance information for communications system terminal endpoints (TEs) communicating over an Internet Protocol (IP) network. The TEs communicate by transmissions that are voice, modem, facsimile, video, data transmissions, or the like. A Diagnostic Supervisor (DS) transmits Diagnostic Configuration Messages (DCMs) to the TEs. The TEs generate Diagnostic Messages (DMs) based on diagnostic information, including error statistics, voice statistics, facsimile statistics, video statistics, data statistics, or the like, concerning IP network transmissions in which the TEs participate. The DCMs instructs the TEs how to format and when to transmit DMs. The DMs are transmitted by the TEs to the DS. In a system with more than one DS, the TEs can transmit DMS to the plural DSs, other TEs or any network devices.