Configuration method and system for IVR flow path main menu used for intelligent network
A configuration method and intelligent network technology, applied in the field of telecommunication, can solve the problems of long cycle, limited revenue of operators, unfavorable development of new business functions, etc., and achieve the effect of improving economic efficiency and reducing business development
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[0021] The preferred embodiments of the present invention will be described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described here are only used to illustrate and explain the present invention, and are not intended to limit the present invention.
[0022] The present invention proposes a method for dynamic configuration of IVR (Interactive Voice Response) process function menu, provides operators with a method for dynamically configuring function menu items and quickly customizing services, and at the same time facilitates the expansion of new business functions, thereby saving development , maintenance costs, and a technology that greatly reduces investment.
[0023] Through the concept of dynamic configurability of the function menu of the SCP service IVR process, dynamically configure the attributes of each function module as described above.
[0024] Due to the need to dynamically configure the IVR functio...
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