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Client operating terminal

A customer, terminal technology, applied in the direction of handling coins or valuable banknotes, coin counting, instruments, etc.

Inactive Publication Date: 2015-04-01
OKI ELECTRIC IND CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0014] In addition, even if the conventional customer operation terminal can switch the volume of voice according to the importance level of each screen like the device disclosed in Patent Document 1 Also in the speech output unit for the visually impaired, since the output power of the speech signal output from the speech output unit for the visually impaired to the earphone becomes a fixed value corresponding to the importance level of each screen, the above-mentioned important factor is not eliminated, so Still can produce the phenomenon that the volume of the voice output via earphone is too small for the customer from the voice output unit for the visually impaired; big phenomenon

Method used

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Experimental program
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Embodiment approach 1

[0036]

[0037] Below, refer to Figure 1 ~ Figure 3 , the configuration of the customer operation terminal according to the first embodiment will be described. Figure 1 ~ Figure 3 Each is a figure which shows the structure of the customer operation terminal concerning Embodiment 1. figure 1 The appearance of the customer operation terminal 1 according to the first embodiment (particularly, the appearance of the portion facing the customer) is shown. figure 2 The peripheral structure of the display part 2 with a touch panel mentioned later is shown. image 3 The block configuration of the customer operation terminal 1 is shown.

[0038] The customer operation terminal 1 is, for example, a terminal device installed in a financial institution, a distribution institution, or the like. The customer operation terminal 1 is configured as, for example, a cash transaction device, a ticket issuing device, an automatic loan application device, or the like. Here, a case where the ...

Embodiment approach 2

[0093] In Embodiment 1, the customer operation terminal 1 is on the initial screen (transaction selection screen 91 (refer to Figure 5 )) is displayed, the "voice adjustment processing" of S120 is executed. However, the "voice adjustment process" of S120 may be executed when a screen other than the initial screen (transaction selection screen 91) is displayed.

[0094] In Embodiment 2, the customer operation terminal 1 is configured to display the password input screen 93 (refer to Figure 7 ) during the execution of the "voice adjustment process" of S120. Hereinafter, the customer operation terminal 1 according to the second embodiment is referred to as "customer operation terminal 1A (not shown)". The customer operation terminal 1A has the same configuration as the customer operation terminal 1 according to the first embodiment.

[0095] in, Figure 7 It is a figure which shows an example of the display screen of the customer operation terminal concerning Embodiment 2. ...

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PUM

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Abstract

The invention provides a client operating terminal and a program used by the same which solve the problem that a conventional visual handicapped-dedicated speech output part outputs speech signals with the output power hard to get by clients with visual disturbance. The client operating terminal comprises a display part (2) and a visual handicapped-dedicated speech output part (3a). In the display of frames of the display part, when the clients start the visual handicapped-dedicated speech output part, volume adjustment operation of the visual handicapped-dedicated speech output part is performed, and in the subsequent operations, the clients are guided to operate by the speech signals which have the output power determined in the volume adjustment operation and are output by the visual handicapped-dedicated speech output part.

Description

technical field [0001] The present invention relates to a customer operation terminal operated by a customer, and more particularly to a customer operation terminal for guiding customer operations. Furthermore, the present invention also relates to a program used by the customer to operate the terminal. Background technique [0002] Customer operation terminals operated by customers are often installed in financial institutions, distribution institutions, and the like, for example. There are various types of terminals among customer operation terminals. The customer operation terminal may be configured as, for example, a cash processing device, a ticket issuing device, an automatic loan application device, or the like. Here, the case where a customer operation terminal is comprised as a cash processing apparatus is assumed and demonstrated. Here, the "cash processing device" refers to, for example, an automatic transaction device (ATM) or an automatic teller machine (cas...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G07D9/00
Inventor 圆田雅之
Owner OKI ELECTRIC IND CO LTD