Application platform based on two-dimension code, NFC and mobile clients

Abstract

The invention relates to a data interaction system based on combination of a two-dimension code and mobile intelligent terminal equipment, and application software running on the mobile intelligent terminal equipment. The data interaction system comprises the two-dimension code related to a particular commodity, a plurality of intelligent mobile clients, a server, a server-side storage, a server-side processor and a wireless network, wherein the two-dimension code comprises object two-dimension code information and address information, and the multiple intelligent mobile clients can be used by consumers (including potential consumers), manufacturers, retailers, maintainers and logistic suppliers at the same time.

Description

technical field [0001] The present invention relates to the application technology based on code (or NFC) and mobile client, specifically relates to the application platform of the whole process system of products such as product production molding, sales application, after-sales service and management, and specifically relates to market and marketing, after-sales service, two-dimensional Code applications / mobile terminal applications and many other technical fields (now there are many NFC-enabled mobile phones on the market). Background technique [0002] In traditional sales platforms (such as shopping malls, online shopping, mail order, telephone shopping, etc.), the communication of product information is mainly through media advertisements, leaflets and on-site shopping guides. Due to the high price of media advertisements or print advertisements, the information disseminated per unit time (such as TV) or unit area (such as newspapers) is very limited, and only one aspe...

AI Technical Summary

Problems solved by technology

Due to the lengthy sales channels, all levels of sales channels will be exploited or "discounted" driven by profit, resulting in the manufacturers' policies not being implemented on the final consumers, resulting in poor sales and promotion failures;

[0004] Not only that, the after-sales service that the existing sales platform can provide is also subject to many restrictions. The products produced by enterprises generally have many functions, but consumers will not use them. , or not skilled enough, a large number of product functions are sleeping, which is definitely a waste; some simple after-sales problems that can be solved remotely, due to the limitations of communication methods, generally require consumers to go to after-sales service On-site maintenance or door-to-door service by after-sales personnel basically does not have the process of "diagnosis" or "prejudgment", which wastes a lot of manpower and material resources, and at the same time reduces consumer satisfaction

In addition, after-sales calls can neither solve the problem of pictures and texts, nor can it solve the problem of standardization / process, nor can it solve the gap in knowledge and skills between consumers and after-sales technicians. clear

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