Information acquisition and processing methods and related devices as well as mobile terminal and server

A mobile terminal and information collection technology, which is applied in telephone communication, electrical components, transmission systems, etc., can solve problems such as user inconvenience, reduced user experience, and unresponsive software, so as to reduce time costs, improve user experience, and improve processing efficiency Effect

CN104468938AInactive Publication Date: 2015-03-25CHINA MOBILE GROUP ZHEJIANG
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Patent Information

Authority / Receiving Office
CN · China
Current Assignee / Owner
Publication Date
2015-03-25
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention provides information acquisition and processing methods and related devices as well as a mobile terminal and a server. The information acquisition method comprises the following steps of obtaining software use information; packaging the software use information to form a data packet; and outputting the data packet so as to make a server analyze the data packet to obtain the software use information after the data packet is received. According to the information acquisition and processing methods and the related devices as well as the mobile terminal and the server, the mobile terminal automatically transmits the collected software use information into the server, the server classifies and stores abnormal use information, and the mobile terminal automatically provides direct and accurate software use information for a software company, so that the time cost consumed by the software company for processing the problem of software defect is greatly reduced, and the processing efficiency of a software problem is improved.
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Description

technical field

[0001] The present invention relates to wireless communication technology, in particular to an information collection and processing method, a related device, a mobile terminal and a server. Background technique

[0002] In the prior art, different mobile software manufacturers will develop a variety of software for users to use. Problems such as software unresponsiveness and forced exit often occur when users use various software in mobile terminals, and these problems cause great trouble to users when using software. But the software manufacturer can't find out the problems that occur during the use of the software in time.

[0003] The shortcomings of the existing technology are: the software manufacturer cannot collect software usage information during the actual use of the software by the user, and cannot feed back the specific usage information to the corresponding software development when the software itself has an abnormal situation during the use o...

Examples

Embodiment Construction

[0082] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0083] The mobile terminal information mentioned in each embodiment of the present invention includes, but is not limited to: mobile phone manufacturer, specific mobile phone model information and mobile phone operating system version information.

[0084] The application is any application in the software, which is used to realize part of the fun...