Device and method for realizing intelligent service prompting based on mobile terminal
A mobile terminal and business technology, applied in electrical components, wireless communication, transmission systems, etc., can solve problems such as customers not being able to obtain updated information immediately, poor customer service experience, and business data lag.
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
Method used
Image
Examples
Embodiment 1
[0017] Example 1, such as figure 1 with image 3 A device and method for realizing intelligent business reminder based on a mobile terminal is shown, including a mobile terminal, a service platform and an enterprise internal management information system, and the mobile terminal, the service platform and the enterprise internal management information system exchange data with each other through a communication module Transmission, the business data of customer A’s internal management information system includes business data a, business data b, business data c, and business data d, and the synchronization unit of the service platform automatically obtains the business data of customer A’s internal management information system in real time a, b, c, and d, the storage unit stores the business data a1, b1, c1, and d1 that were pushed to the mobile terminal of customer A last time, and the logic unit will synchronize the business of customer A’s internal management information sy...
Embodiment 2
[0019] Example 2, such as figure 2 A device and method for realizing intelligent business reminder based on a mobile terminal is shown, including a mobile terminal, a service platform and an enterprise internal management information system, and the mobile terminal, the service platform and the enterprise internal management information system exchange data with each other through a communication module Transmission, the service platform includes a synchronization unit, a logic unit, a storage unit and a statistical unit; the mobile terminal includes an input unit, which is used for customers to input identity information and business instructions, and transmit the input identity information and business query instructions to Service Platform. The service platform is also provided with an authentication unit, which is used to verify whether the identity information transmitted by the mobile terminal is correct; the synchronization unit of the service platform retrieves the in...
PUM
Abstract
Description
Claims
Application Information
- R&D Engineer
- R&D Manager
- IP Professional
- Industry Leading Data Capabilities
- Powerful AI technology
- Patent DNA Extraction
Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.
© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com