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A method and device for handling help requests

A kind of technology for help party and location information, applied in emergency/dangerous communication services, nan, advanced technology, etc., to achieve the effect of quickly and efficiently solving help

Active Publication Date: 2016-05-25
GUANGDONG XIAOTIANCAI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The purpose of the embodiments of the present invention is to propose a method and device for handling help-seeking, aiming at solving the problem of how to improve the efficiency of solving help-seeking

Method used

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  • A method and device for handling help requests
  • A method and device for handling help requests
  • A method and device for handling help requests

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0044] refer to figure 1 , figure 1 A schematic flow chart of the first embodiment of the method for handling help requests according to the embodiment of the present invention.

[0045] In the first embodiment, the method for handling help requests includes:

[0046] Step 101, receiving a group voice call for help from the help-seeking party;

[0047] Specifically, in the case that the wearable device is successfully matched with the APP installed on the mobile terminal of the emergency contact person of the help request, the help direction sends a group voice call for help to the mobile terminal of the emergency contact person of the help request .

[0048] The mobile devices used by vulnerable groups are equipped with basic modules such as MCU and communication, and an APP that supports SOS group voice calls is installed on the mobile devices of other emergency contacts, and is associated with the wearable device of the caller's device to establish a reliable The contac...

Embodiment 2

[0056] refer to figure 2 , figure 2 A schematic flow chart of the second embodiment of the method for handling help requests according to the embodiment of the present invention.

[0057] On the basis of the first embodiment, after step 101, it also includes:

[0058]Step 103, receiving the first instruction triggered by the emergency contact of the help request, the first instruction is used to set the help-seeking party to monitor mode or normal call mode or automatic sleep power-saving mode, and the monitor mode is shielding The user of the help-seeking party monitors the voice information of the emergency contact of the help-seeking request.

[0059] Specifically, other people on the group voice call can set the caller’s terminal to switch between monitoring mode and normal call mode, and choose different modes according to specific scenarios. For example, when dealing with a child’s help request, it is inconvenient for the child to hear In such situations as the emer...

Embodiment 3

[0062] refer to image 3 , image 3 A schematic flowchart of the third embodiment of the method for handling help requests according to the embodiment of the present invention.

[0063] On the basis of the first embodiment, after step 101, it also includes:

[0064] Step 104, sending a request for help to a pre-stored professional corresponding to the type of help-seeking according to the type of help-seeking, and / or;

[0065] The help-seeking party sends a help-seeking request to surrounding medical and / or rescue institutions according to the positioning information.

[0066] Specifically, the help-seeking party can also actively search for surrounding medical and police rescue agencies according to its own location, so that emergency contacts can quickly select corresponding agencies to connect to the group for remote help.

[0067] In the embodiment of the present invention, when the wearable device is successfully matched with the APP installed on the mobile terminal of...

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PUM

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Abstract

The invention discloses a help seeking processing method and device. When a wearable device is successfully matched with an APP of a mobile terminal of a help request emergency contact, letting the help seeking party send a group voice call help request to the mobile terminal of the help request emergency contact; receiving the group voice call help request from the help seeking party; building a group voice call help request group with the other emergency contacts who receive the help request to process the help seeking so as to automatically start the group voice call functions of all the emergency contacts at the wearable device and quickly and effectively solve the help seeking problems.

Description

technical field [0001] Embodiments of the present invention relate to the technical field of smart terminals, and in particular, to a method and device for processing help requests. Background technique [0002] At present, there are more and more wearable devices for vulnerable groups, all of which are equipped with automatic or manual SOS functions. The general SOS function is to make calls to several set emergency phone numbers in turn until one of them can answer. However, there is a disadvantage in the application process. When the callee misses the emergency call and immediately calls back, the user of the wearable device will take turns calling other emergency calls and the line will be busy, making other emergency contacts unable to connect, resulting in Anxiety on both sides. Contents of the invention [0003] The purpose of the embodiments of the present invention is to provide a method and device for handling help-seeking, aiming at solving the problem of how t...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04W4/10H04W4/22H04W4/90
CPCY02D30/70
Inventor 郑战海
Owner GUANGDONG XIAOTIANCAI TECH CO LTD