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Help seeking processing method and device

A technology for help-seekers and location information, applied in emergency/dangerous communication services, nan, advanced technology, etc., to achieve the effect of quickly and efficiently solving help-seeking

Active Publication Date: 2015-05-13
GUANGDONG XIAOTIANCAI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The purpose of the embodiments of the present invention is to propose a method and device for handling help-seeking, aiming at solving the problem of how to improve the efficiency of solving help-seeking

Method used

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  • Help seeking processing method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0044] Reference figure 1 , figure 1 It is a schematic flowchart of the first embodiment of the method for processing help in an embodiment of the present invention.

[0045] In the first embodiment, the method for processing assistance includes:

[0046] Step 101: Receive a group voice call for help request sent by the requesting party;

[0047] Specifically, when the wearable device is successfully matched with the APP installed on the mobile terminal of the emergency contact person for the help request, the help requester sends a group voice call for help request to the mobile terminal of the emergency contact person for the help request .

[0048] Mobile devices used by disadvantaged groups have basic modules such as MCU and communication, and install apps that support SOS group voice calls on the mobile devices of other emergency contacts, and associate them with the wearable device of the helper’s device to establish the accessibility of the helper. The wearable device is conne...

Embodiment 2

[0056] Reference figure 2 , figure 2 It is a schematic flowchart of a second embodiment of a method for processing help in an embodiment of the present invention.

[0057] On the basis of the first embodiment, after step 101, the method further includes:

[0058] Step 103: Receive a first instruction triggered by the emergency contact person of the help request, where the first instruction is used to set the help party to monitor mode or normal call mode or automatic sleep power saving mode, and the monitor mode is shielded The user of the help-seeking party monitors the voice information of the emergency contact person of the help-seeking request.

[0059] Specifically, other people in the group voice call can set the helper terminal to switch between monitoring mode and normal call mode, and choose different modes according to specific scenarios. For example, when handling a child's help request, it is not convenient for the child to hear the help group If the emergency contact ...

Embodiment 3

[0062] Reference image 3 , image 3 It is a schematic flowchart of a third embodiment of a method for processing help in an embodiment of the present invention.

[0063] On the basis of the first embodiment, after step 101, the method further includes:

[0064] Step 104: Send a request for help according to the type of help to a pre-stored professional corresponding to the type of help, and / or;

[0065] The help-seeking party sends a help-seeking request to surrounding medical and / or rescue organizations according to the positioning information.

[0066] Specifically, the help-seeking party can also actively search for surrounding medical and police rescue agencies based on its own location, so that emergency contacts can quickly select the corresponding agency to access the group for remote help.

[0067] In the embodiment of the present invention, when the wearable device is successfully matched with the APP installed on the mobile terminal of the emergency contact person of the help...

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PUM

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Abstract

The invention discloses a help seeking processing method and device. When a wearable device is successfully matched with an APP of a mobile terminal of a help request emergency contact, letting the help seeking party send a group voice call help request to the mobile terminal of the help request emergency contact; receiving the group voice call help request from the help seeking party; building a group voice call help request group with the other emergency contacts who receive the help request to process the help seeking so as to automatically start the group voice call functions of all the emergency contacts at the wearable device and quickly and effectively solve the help seeking problems.

Description

Technical field [0001] The embodiments of the present invention relate to the technical field of smart terminals, and in particular to a method and device for processing help requests. Background technique [0002] At present, wearable devices of disadvantaged groups are becoming more and more abundant, and they are all equipped with automatic or manual SOS function. The general SOS function is to make calls to several emergency phone numbers in turn until one of them can answer. However, there is a drawback in the application process. When the callee misses the emergency call and calls back immediately, the user of the wearable device will be busy dialing other emergency calls, making other emergency contacts unable to connect. The anxiety of both parties. Summary of the invention [0003] The purpose of the embodiments of the present invention is to provide a method and device for handling help requests, which aims to solve the problem of how to improve the efficiency of solvin...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/10H04W4/22H04W4/90
CPCY02D30/70
Inventor 郑战海
Owner GUANGDONG XIAOTIANCAI TECH CO LTD