Near field communication device and near field communication system
A near-field communication and information communication technology, applied in near-field transmission systems, near-field transmission systems using transceivers, transmission systems, etc. Dissatisfied with the service response speed and other issues, to achieve the effect of improving processing efficiency, improving information communication capabilities, and being convenient to carry
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no. 1 Embodiment
[0044] Taking the call assistance between the high and low cabinet tellers and the lobby manager as an example to illustrate the interaction process between the near field communication devices, wherein the high and low cabinet tellers and the lobby manager wear the near field communication device provided by the present invention. see Figure 8 , the specific process is:
[0045] Step 301: The upper and lower tellers input voice by pressing the audio input unit on the near-field communication device, and at the same time, the screen display unit displays a list of lobby managers who can talk to, and the teller selects the lobby manager to talk to.
[0046] Step 302: The teller of the high and low cabinet uses the wireless communication module of the near field communication device to send the call request to the information processing device through the wireless network, and the information processing device forwards the call request data to the near field communication devic...
no. 2 Embodiment
[0052] The following is an example to illustrate the above functions by taking the customer's consulting business and business processing on the self-service equipment of the bank branch, please refer to Figure 9 shown.
[0053] Customers handle business consultation on self-service equipment:
[0054] Step S900: The customer logs in to the self-service device to handle business, and can choose business consulting service or business handling service.
[0055] Step S901: The customer has a question about the service or function on the self-service device, and wants to seek advice or help, selects the call button for business consultation on the self-service device, and sends a request for business consultation and help.
[0056] Step S902: The self-service device generates a business consultation information package in real time, including at least customer name, customer number, customer grade, business consultation category, business consultation content, device ID and oth...
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