Service robot applied to China Mobile business hall and operation method of robot

Abstract

The invention relates to a service robot applied to a China Mobile business hall and an operation method of the robot and belongs to the technical field of robots. The robot comprises a robot body and a built-in operating system; a touch display screen (4) is mounted at the head of the robot body and is used for displaying an operating interface system; a camera (2) and an alarm (1) are mounted above the display screen; loudspeakers (3) are mounted on two sides of the head; an intelligent voice conversation system is built in; a scanning device (5) and a printing outlet (6) are mounted below the display screen; a discharging port (7) is mounted below the scanning device; movable machine arms (8) are mounted on two sides of the robot body; electric shocking devices (9) are arranged at tail ends of the arms; and tires (10) are mounted at the lower end of the robot body. With the robot, problems that customers in the China Mobile business hall wait for a long time and services are not considerate at present can be solved, the service efficiency is improved, and the services of the business hall are more intelligent.

Description

technical field [0001] The invention relates to the field of intelligent robots, in particular to a service robot applied to a mobile business hall and an operation method thereof. Background technique [0002] At present, most of the business in the mobile business hall is handled by manual counters, which have low efficiency and often have to wait in line, resulting in long queue times for calling numbers and inattentive services. At the same time, due to the scale and construction cost of the business hall, it is impossible to add more counters and service personnel to meet customer needs. Therefore, it is particularly necessary to produce intelligent banking service robots that replace manual services. [0003] With the development of technology, the robot industry is extending from the manufacturing industry to the service industry, and large and small robot companies have sprung up like mushrooms. At the recently held "2016 International Service Robot Industry Summit ...

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to solve the problems of slow queues, long waiting times, and poor service quality in today's mobile business halls, and propose a mobile business hall service robot and its operating method that can save a lot of labor and save mobile business hall operating costs

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