Service robot applied to China Mobile business hall and operation method of robot

A technology of service robot and operation method, which is applied in the field of mobile business hall service robot and its operation, can solve the problems of poor service quality, slow customer call queue, long waiting time, etc., to prevent injuries, relieve long waiting time, The effect of comfortable business experience

Pending Publication Date: 2017-04-26
NANJING UNIV OF POSTS & TELECOMM +1
View PDF6 Cites 22 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to solve the problems of slow queues, long waiting times, and poor service quality in today's mobile business halls, and propose a mobile business hall service robot and its operating method that can save a lot of labor and save mobile business hall operating costs

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Service robot applied to China Mobile business hall and operation method of robot
  • Service robot applied to China Mobile business hall and operation method of robot
  • Service robot applied to China Mobile business hall and operation method of robot

Examples

Experimental program
Comparison scheme
Effect test

specific Embodiment approach

[0036] attached figure 1It is a specific embodiment of the present invention. This embodiment includes a robot body and a built-in operating system. A touch display screen 4 is installed on the head of the robot body. A camera 2 and an alarm device 4 are installed above the display screen. The camera 2 has a built-in scanning Monitoring system and positioning device, speakers 3 are installed on both sides of the head of the robot, and an intelligent voice system is built in the speaker 3, which is connected to the remote control system through a data processing module. A scanning device 5 and a printing outlet 6 are installed under the display screen. The bottom is equipped with a delivery port 7, and movable robotic arms 8 are installed on both sides of the robot body. The robotic arm 6 is controlled by a remote control system. The end of the arm is provided with an electric shock device 9. The lower part of the body is equipped with a tire 10, which has a built-in navigation ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The invention relates to a service robot applied to a China Mobile business hall and an operation method of the robot and belongs to the technical field of robots. The robot comprises a robot body and a built-in operating system; a touch display screen (4) is mounted at the head of the robot body and is used for displaying an operating interface system; a camera (2) and an alarm (1) are mounted above the display screen; loudspeakers (3) are mounted on two sides of the head; an intelligent voice conversation system is built in; a scanning device (5) and a printing outlet (6) are mounted below the display screen; a discharging port (7) is mounted below the scanning device; movable machine arms (8) are mounted on two sides of the robot body; electric shocking devices (9) are arranged at tail ends of the arms; and tires (10) are mounted at the lower end of the robot body. With the robot, problems that customers in the China Mobile business hall wait for a long time and services are not considerate at present can be solved, the service efficiency is improved, and the services of the business hall are more intelligent.

Description

technical field [0001] The invention relates to the field of intelligent robots, in particular to a service robot applied to a mobile business hall and an operation method thereof. Background technique [0002] At present, most of the business in the mobile business hall is handled by manual counters, which have low efficiency and often have to wait in line, resulting in long queue times for calling numbers and inattentive services. At the same time, due to the scale and construction cost of the business hall, it is impossible to add more counters and service personnel to meet customer needs. Therefore, it is particularly necessary to produce intelligent banking service robots that replace manual services. [0003] With the development of technology, the robot industry is extending from the manufacturing industry to the service industry, and large and small robot companies have sprung up like mushrooms. At the recently held "2016 International Service Robot Industry Summit ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
Patent Type & Authority Applications(China)
IPC IPC(8): B25J11/00
CPCB25J11/0005B25J11/008
Inventor 郭永安赵尔鹏胡海鹏杨晔朱洪波杨龙祥
Owner NANJING UNIV OF POSTS & TELECOMM
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap