Vehicle insurance business intelligent dispatch system

Abstract

The present invention relates to the insurance service field, especially to a vehicle insurance business intelligent dispatch system. The system comprises: a geography information system (GIS), a smart dispatch engine, a map system, a mobile terminal, a dispatch seat, a dispatch platform, a database, the mobile terminal is connected with the third-party service system through the Internet and is connected with a dispatch service platform, and the dispatch service platform is connected with the database through an inner network; and the dispatch seat is connected with the dispatch service platform. The vehicle insurance business intelligent dispatch system serves client claim settlement, vehicle report, road rescue, vehicle repairing and the like, integrates a mobile phone mobile terminal, a dispatch seat terminal and the like into one body, employs the GIS for real-time and visual confirmation of positions and states of vehicles and personnel, and employs the smart dispatch engine to combine an electronic map and an electronic fence to realize automatic dispatch of getting and reporting cases so as to greatly improve the dispatch work efficiency, relieve personnel work intensity, improve the business processing speed and improve the dispatch accuracy.

Description

technical field [0001] The invention relates to the field of insurance business, in particular to an intelligent scheduling system for auto insurance business. Background technique [0002] With the increase of the number of automobiles in our country, the volume of auto insurance business has increased significantly. The traditional emergency dispatch mode has a chaotic form. Scheduling is performed entirely by scheduling and manual judgment. There are long dispatching times, chaotic dispatching rules, and inconsistent dispatching results Optimum, difficulty in assigning and confirming tasks, etc. If insurance companies want to improve their business capabilities and promote business development, they must use high-tech technical means and adopt information-based management methods. The insurance business intelligent dispatching scheme uses the information network and GIS geographic location information system to carry out real-time and visualized vehicle personnel status ...

AI Technical Summary

Problems solved by technology

[0003] Most of the existing dispatching systems rely on customized special-purpose mobile terminal hardware, such as the satellite positioning system on the survey vehicle, which completely relies on the schedule and manual judgment for dispatching. There are long dispatching time and chaotic dispatching rules, and the dispatching results are sent through text messages or phone calls. The way of notification is issued, and it is impossible to effectively track whether the surveyor arrives at the scene and other processes

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