Data exchange method and system

A data exchange and database technology, applied in the field of data exchange, can solve the problems of no remote direct control channel, low scalability, no user-level switch control, etc., to improve portability, maintain unity, and reduce coupling. Effect
CN107528985BActive Publication Date: 2020-08-04BANK OF CHINA
3 Cites 0 Cited by

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
BANK OF CHINA
Publication Date
2020-08-04

Smart Images

  • Figure 1
    Figure 1
  • Figure 2
    Figure 2
  • Figure 3
    Figure 3
Patent Text Reader

Abstract

The present invention provides a data exchange method and system. The data exchange method comprises: reading state information of each telephone channel stored in a database in real time; and when it is read that the state information of each telephone channel has an instruction to be operated, controlling the operation of initiation of operation of allowing the telephone channel corresponding to the state information to connect with a target telephone channel. The data exchange method and system can directly access a target channel for conversation through a database with no need for customization of a browser plug-in to maintain the uniformity of a server program and a user-level exchange program, reduce the coupling between module programs, improve the call business portability and reduce the operation cost.
Need to check novelty before this filing date? Find Prior Art

Description

technical field

[0001] The present invention relates to the field of data exchange, in particular to a data exchange method and system. Background technique

[0002] Most of the traditional CTI call center implementations adopt C / S architecture. It is necessary to install specific software on the client machine to remotely operate the user-level switch and control the CTI telephone channel, and mainly use C and C++ and other languages. CTI call center technology is generally built through professional voice card hardware and software programs developed in combination with voice cards. For voice card hardware, hardware manufacturers generally provide programmable interfaces. As for the commonly used user-level switch programs, the products of most software companies are software products based on the C / S architecture with high hardware nesting and low scalability based on C language.

[0003] Some products with B / S architecture already exist, which actually implement network...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More