A system and method for fault diagnosis and repair of network equipment and servers

Abstract

The invention discloses a system and method for fault diagnosis and repair of network equipment and servers. The system includes: a device main body, a device state big data storage array and a device log big data storage array; the method includes the following steps: collecting hardware operation information ; Judging whether there are faults and hidden dangers through the neural network model; analyzing the data of faults and hidden dangers through the device log big data array and equipment status big data array; judging whether the fault and hidden danger are caused by hardware or software; analyzing the cause of the software failure and Solve the problem. The advantages of the present invention are: through big data and neural network technology, the platform for risk assessment and trend research and judgment of faults and safety events can realize risk identification, trend research and judgment, safety hidden danger prediction, safety early warning, equipment software fault resolution, and equipment hardware fault evaluation. Reduce the work intensity of the on-duty personnel, reduce equipment failures and safety risks in the network computer room, and reduce economic losses.

Description

technical field [0001] The invention relates to the technical field of electronic information, in particular to a system and method for fault diagnosis and repair of network equipment and servers. Background technique [0002] If the environmental equipment in the computer room fails, it will affect the normal operation of the computer system and pose a threat to the reliability of data transmission, storage and system operation. If the accident is serious and is not dealt with in time, it may damage the hardware equipment and cause serious consequences. For government, banks, electric power, securities, customs and other units that need real-time data processing, computer room management is more important. Once the system fails, the economic losses caused are immeasurable. At present, many managers of network computer rooms are forced to use 24-hour special personnel on duty to regularly inspect the environment and equipment in the computer room. This not only becomes a b...

AI Technical Summary

Problems solved by technology

This will not only become a burden on the management personnel of the computer room, but more often than not, the safety hazards cannot be eliminated in time

[0009] 2. It is impossible to predict the failure of the server and network equipment in the computer room in advance

[0010] 3. When a fault occurs, it is impossible to distinguish whether the server in the computer room and the network equipment are hardware faults or software faults.

[0011] 4. Unable to solve the failure caused by the computer room server and network equipment software process

[0012] 5. Unable to assess hardware faults

[0013] 6. Failure to diagnose server and network equipment failures in the computer room

[0014] 7. Engineers must go to the site to solve software and hardware failures, and the troubleshooting period is longer

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