System and method used for fault diagnosis and recovery of network device and server

Abstract

The invention discloses a system and a method used for fault diagnosis and recovery of a network device and a server. The system comprises a device body, a device state big data storage array and a device log bi data storage array. The method comprises the steps of collecting hardware running information; judging whether a fault or a hidden danger appears through a neutral network model; performing data analysis on the appeared fault and hidden danger through the device log big data array and the device log big data storage array; judging whether the fault or the hidden danger is caused by hardware or software; analyzing a reason which arouses the software fault and solving the problem. The system and the method used for fault diagnosis and recovery of the network device and the server have the advantages as follows: risk identification, trend study and judgment, potential safety hazards, safety pre-warning, device software fault solution and device hardware fault estimation are realized through fault and safety event risk estimation made by a big data and neural network technology and a trend study and judgment platform; the work difficulty of the operator on duty can be lightened; network computer room fault and safety risk are reduced; and the economic loss is decreased.

Description

Technical field [0001] The present invention relates to the field of electronic information technology, in particular to a system and method for network equipment and server fault diagnosis and repair. Background technique [0002] If the equipment room environment fails, it will affect the normal operation of the computer system and pose a threat to the reliability of data transmission, storage and system operation. If the accident is serious and is not dealt with in time, it may damage the hardware and cause serious consequences. For the government, banks, electricity, securities, customs and other entities that require real-time data processing, computer room management is even more important. Once the system fails, the economic loss caused is immeasurable. At present, many network computer room management personnel are forced to use 24-hour dedicated staff to regularly inspect the equipment room environment. This not only becomes a burden on the management personnel of the ...

AI Technical Summary

Problems solved by technology

This will not only become a burden on the management personnel of the computer room, but more often than not, the safety hazards cannot be eliminated in time

[0009] 2. It is impossible to predict the failure of the server and network equipment in the computer room in advance

[0010] 3. When a fault occurs, it is impossible to distinguish whether the server in the computer room and the network equipment are hardware faults or software faults.

[0011] 4. Unable to solve the failure caused by the computer room server and network equipment software process

[0012] 5. Unable to assess hardware faults

[0013] 6. Failure to diagnose server and network equipment failures in the computer room

[0014] 7. Engineers must go to the site to solve software and hardware failures, and the troubleshooting period is longer

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