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Message state inquiry method, network equipment and gateway

A query method and technology for message status, applied in the field of communications, can solve problems such as user complaints, poor user experience, and long delay in status report return, to meet real-time needs, reduce complaints, and improve user experience.

Active Publication Date: 2018-07-24
CHINA MOBILE COMM LTD RES INST +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, in the current network, it is impossible to query the message status in time for industry short messages with high real-time requirements, which is easy to cause user complaints
For example, a bank user did not receive the verification code SMS in time during the real-time transaction, complained to the bank, and then complained to the mobile communication operator. , can only wait for the returned status report (Cmpp_Deliver) to determine the delivery status of the SMS, and there may be a long delay in returning the status report, and the default time for returning the status report is 48 hours, which means that EC has It may be 48 hours after the industry SMS is sent to confirm the sending status of the SMS, whether it needs to be resent
For industry text messages with high timeliness requirements (such as verification codes), it will inevitably lead to poor user experience and easy to cause user complaints
And the administrator of the industry gateway of the mobile communication operator cannot query the specific delivery status of the message in real time, and can only query through the report details in the SMS A module of the industry gateway, but there is a delay of 15 minutes to 1 hour
Therefore, there is an urgent need for a message status query method to solve the problem that the status of sending short messages in the existing industry cannot be queried in real time

Method used

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  • Message state inquiry method, network equipment and gateway
  • Message state inquiry method, network equipment and gateway
  • Message state inquiry method, network equipment and gateway

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0067] This embodiment provides a message status query method; here, the message status query method provided by this embodiment can not only query the status of industry short messages in real time, but also support cross-provincial query of short message status, so as to better meet the needs of groups. Customers' demand for real-time performance can improve user experience and effectively reduce complaints. specifically, figure 2 It is a schematic diagram of the implementation flow of a message status query method according to an embodiment of the present invention; the method is applied to network equipment, and here, the network equipment can be specifically a network equipment corresponding to a group customer, such as figure 2 As shown, the method includes:

[0068] Step 201: the network device sends a first short message, and the first short message is a short message sent from a first user equipment to a second user equipment;

[0069] Step 202: Based on the first...

Embodiment 2

[0078] This embodiment provides a message status query method; here, the message status query method provided by this embodiment can not only query the status of industry short messages in real time, but also support cross-provincial query of short message status, so as to better meet the needs of groups. Customers' demand for real-time performance can improve user experience and effectively reduce complaints. specifically, image 3 It is a schematic diagram of the implementation flow of the message status query method in Embodiment 2 of the present invention; the method is applied to the first gateway, such as image 3 As shown, the method includes:

[0079] Step 301: the first gateway receives a short message query request for querying the sending status of a first short message, and the first short message is a short message sent from a first user equipment to a second user equipment;

[0080] In practical applications, the first gateway may specifically be a service acce...

Embodiment 3

[0109] This embodiment provides a network device, such as Figure 6 As shown, the network equipment includes:

[0110] The first sending unit 61 is configured to send a first short message, where the first short message is a short message sent from the first user equipment to the second user equipment;

[0111] The first information processing unit 62 is configured to generate a short message query request for querying the sending status of the first short message based on the first short message;

[0112] Correspondingly, the first sending unit 61 is further configured to determine the service access gateway corresponding to the first user equipment, and send the short message query request to the service access gateway corresponding to the first user equipment. ground gateway;

[0113] The first receiving unit 63 is configured to receive response information for the short message query request obtained by the service access gateway corresponding to the first user equipment...

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Abstract

The embodiment of the invention discloses a message state inquiry method, which comprises the following steps that network equipment sends a first short message, and generates a short message inquiryrequest for inquiring the issuing state of the first short message on the basis of the first short message, wherein the first short message is a short message sending from first user equipment to thesecond user equipment; a service access plate gateway corresponding to the first user equipment is determined; the short message inquiry request is sent to the service access plate gateway corresponding to the first user equipment; response information which is obtained by the service access plate gateway corresponding to the first user equipment and aims at the short message inquiry request is received, and the response information carries the issuing state of the first short message. The embodiment of the invention also discloses network equipment and a gateway.

Description

technical field [0001] The invention relates to communication technology, in particular to a message state query method, network equipment and a gateway. Background technique [0002] With the rapid development of the mobile Internet and the explosive growth of online to offline (O2O, Online To Offline), peer-to-peer (P2P), and application programs (APP), the application range of industry SMS is becoming more and more extensive. At the same time, the Group Customers (EC) have higher and higher requirements for the real-time, security and arrival rate of industry SMS. For example, banks and e-commerce companies use industry SMS to send verification codes, SMS passwords, and payment notifications. At this time, real-time Sexually demanding. [0003] At present, in the live network, short messages for industries with high real-time requirements cannot query the message status in time, which is easy to cause user complaints. For example, a bank user did not receive the verific...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/14H04W4/16H04L12/58
CPCH04W4/14H04W4/16H04L51/234
Inventor 朱江
Owner CHINA MOBILE COMM LTD RES INST
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