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Method and device for processing operation and maintenance task, computer equipment and storage medium

A technology of operation and maintenance tasks and processing methods, applied in the computer field, can solve problems affecting the efficiency of enterprise IT services and difficulties in operation and maintenance personnel, and achieve the effects of improving processing reliability, improving operation and maintenance management efficiency, and improving service efficiency

Active Publication Date: 2018-11-06
KANG JIAN INFORMATION TECH (SHENZHEN) CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

With the increase of business systems that require operation and maintenance management, it is difficult for operation and maintenance personnel to respond to a large number of system problems in a timely manner, thus affecting the efficiency of enterprise IT services

Method used

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  • Method and device for processing operation and maintenance task, computer equipment and storage medium
  • Method and device for processing operation and maintenance task, computer equipment and storage medium
  • Method and device for processing operation and maintenance task, computer equipment and storage medium

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Embodiment Construction

[0019] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0020] The operation and maintenance task processing method provided by this application can be applied to such as figure 1 shown in the application environment. Wherein, the terminal 102 communicates with the operation and maintenance server 104 through a network. The operation and maintenance server 104 communicates with the operated and maintained server (hereinafter referred to as "monitoring node") 106 through the network. Wherein, the terminal 102 may be, but not limited to, various personal computers, notebook computers, smart phones, tablet computers and portable...

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Abstract

The application relates to a method and a device for processing an operation and maintenance task, computer equipment and a storage medium. The method comprises: monitoring a specified monitoring node, performing a monitoring alarm according to the monitoring result; generating an operation and maintenance task to be processed based on the monitoring alarm; identifying a task type of the operationand maintenance task; when the task type is a configuration change, calling the corresponding processing component to process the operation and maintenance task according to the task processing logicof the configuration change to obtain a corresponding change configuration item; performing change risk measurement on the change configuration item; and when the measurement result is lower than thethreshold, performing the configuration change according to the change configuration item. The method is capable of improving the efficiency of operation and maintenance management, thereby improvingthe efficiency of enterprise IT services.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a method, device, computer equipment and storage medium for processing an operation and maintenance task. Background technique [0002] In recent years, large-scale business systems represented by the financial industry, especially their online critical business systems, have continued to increase their rigid demand for operation and maintenance management to ensure that their critical business systems can continue to operate stably without interruption. However, most of the IT (Information Technology, information technology industry) operation and maintenance platforms in the traditional financial industry stay at the data flow level, and the real data processing often relies on operation and maintenance personnel to complete it manually. With the increase of business systems that require operation and maintenance management, it is difficult for operation and mainten...

Claims

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Application Information

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IPC IPC(8): H04L12/24
CPCH04L41/06H04L41/0816
Inventor 晏彬
Owner KANG JIAN INFORMATION TECH (SHENZHEN) CO LTD
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