A method for flow configuration of robot multi-round conversation

Abstract

A method for flow configuration of multi-round dialogue of robot includes the following steps: S1: Configuration node, A node includes a plurality of function nodes, a plurality of intermediate nodesand a plurality of system nodes, each function node is configured to receive a question initially input by a user and extract entity variables therein, If the entity variables extracted from the function node are complete, further returning a result to the user, if the entity variable extracted by the function node is incomplete, further counting the missing entity variable, wherein each intermediate node is used for initiating a question to the user according to at least one missing entity variable, and each system node is used for constructing a document returned to the user according to theresult of a plurality of rounds of dialogues; S2: Configure the flow, select the nodes according to the actual dialog processing flow and establish the procedural relationship between the nodes. Theinvention can quickly and efficiently configure the response flow of the intelligent dialogue robot in multiple dialogues, and greatly reduces the workload and the configuration difficulty in the configuration process.

Description

technical field [0001] The invention relates to the field of intelligent dialogue robots, in particular to a process-based configuration method for multi-round dialogues of robots. Background technique [0002] At present, benefiting from favorable policies, capital promotion, and demand promotion, artificial intelligence technology has entered an unprecedented period of vigorous development. Among them, intelligent dialogue robots are an important direction for the development of artificial intelligence technology, and have been widely used in many fields, such as intelligent Customer service, smart home, IoT and more. [0003] In intelligent dialogue robot technology, the form of question-and-answer knowledge base is widely used in the industry. It is necessary to store questions and corresponding answers in the question-and-answer knowledge base in advance. Retrieve the answer corresponding to the question and feed it back to the user to realize the human-machine dialogu...

AI Technical Summary

Problems solved by technology

[0005] In addition, due to the diversity of questions initially input by users, if the active questions and answers to be initiated by the intelligent dialogue robot are configured one by one for each type of initial user input questions, that is, for each type of user initial input Questions are configured separately The workflow of the intelligent dialogue robot will have a large and repetitive workload and high technical requirements for personnel. Therefore, it is necessary to provide a method that can decide whether to actively initiate questions to the user based on the initial input of the user. As well as a method to determine the content of the question and reduce the difficulty and complexity of this process configuration

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