Service evaluation system and method based on electronic tag two-dimensional code

An electronic label and evaluation system technology, applied in the direction of using information identifiers to retrieve Web data, other databases, resources, etc., can solve the problems of single function, small amount of feedback information, cumbersome use, etc., and achieve flexible deployment and scalability Strong, easy-to-use effects

Pending Publication Date: 2019-11-12
广州西博电子科技有限公司
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  • Abstract
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  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The special electronic evaluator and the phone service mobile phone button evaluation method are convenient for customers to use and can be completed with one button, but the function is single, the amount of feedback information is small, and it is difficult to apply to non-"fix

Method used

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  • Service evaluation system and method based on electronic tag two-dimensional code
  • Service evaluation system and method based on electronic tag two-dimensional code
  • Service evaluation system and method based on electronic tag two-dimensional code

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Embodiment Construction

[0027] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0028] In the embodiment of the service evaluation system and method based on the two-dimensional code of the electronic tag in the present invention, the structural diagram of the service evaluation system based on the two-dimensional code of the electronic tag is as follows figure 1 shown. figure 1 Among them, the service evaluation system based on the electronic tag two-dimensional code includes service evaluation management software 1, material control pla...

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Abstract

The invention discloses a service evaluation system based on an electronic tag two-dimensional code. The system comprises service evaluation management software, a material control platform, an intelligent Internet of Things gateway and at least one electronic tag; a two-dimensional code is arranged on the electronic tag, and the service evaluation management software is used for completing mapping relation management of an evaluated object and the two-dimensional code and client evaluation information report generation and management of the evaluated object; the material control platform is connected with the service evaluation management software and is used for providing a secondary development interface of the business application layer; the intelligent Internet of Things gateway is connected with the material control platform and is used for assisting in completing required service evaluation management requirements; and the electronic tag is connected with the intelligent Internet of Things gateway and is used as a work card worn by the evaluated object. The invention further relates to a service evaluation method based on the electronic tag two-dimensional code. The system is convenient to use, flexible in deployment and high in feedback information expansibility, is not limited to a fixed one-to-one application scene, can be recycled, and is energy-saving and environment-friendly.

Description

technical field [0001] The invention relates to the field of service evaluation, in particular to a service evaluation system and method based on an electronic tag two-dimensional code. Background technique [0002] With the progress of society and the adjustment and improvement of economic structure, the tertiary industry with the service industry as an important pillar has become an indispensable and important part of my country's socialist economy, and the service level and service quality of service personnel are directly related The key factor to the development of the service industry is also an important indicator of our service satisfaction and happiness. The traditional evaluation methods for service personnel mainly include: special electronic evaluators, mobile phone button evaluations for telephone services, and special service evaluation software. [0003] The special electronic evaluator and the phone service mobile phone button evaluation method are convenient...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/10G06F16/955
CPCG06Q10/06393G06Q50/10G06F16/9554Y02D10/00
Inventor 陈天文陈佳文
Owner 广州西博电子科技有限公司
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