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Service mobile processing method and device

A mobile processing device and processing method technology, applied in data processing applications, finance, instruments, etc., can solve problems such as low business processing efficiency, achieve the effect of ensuring comprehensiveness and convenience, realizing mobile processing, and ensuring security

Active Publication Date: 2019-11-22
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the business of mobile banking and online banking is directly connected to the bank's private cloud server. Therefore, in order to ensure the security of the bank's internal system, it is not supported to handle high-risk businesses in mobile banking and online banking, and it is still necessary to go to the bank. The outlets conduct on-site processing, and the business processing efficiency is low

Method used

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  • Service mobile processing method and device
  • Service mobile processing method and device
  • Service mobile processing method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0048] figure 1 It is a flow chart of a mobile processing method for services provided by Embodiment 1 of the present invention. The technical solution provided by this embodiment is applicable to the case of performing mobile processing in response to a user's service request, and is executed by a public cloud server. The method It can be executed by a mobile processing device for services, and the device can be implemented by hardware and / or software. The method specifically includes:

[0049] Step 110, acquire the user service request from the mobile device, and determine the service type of the user service request.

[0050] Wherein, the mobile device includes a device that supports a mobile processing device for the target system service, such as a vehicle-mounted device terminal with a microphone and a camera, a mobile phone, a computer, and the like. The user service request includes an instruction sent by the user through the mobile device to request to handle the ser...

Embodiment 2

[0061] figure 2 It is a flow chart of a service mobile processing method provided by Embodiment 2 of the present invention. This embodiment is further refined on the basis of the above-mentioned technical solution. For details that are not described in detail in this embodiment, refer to Embodiment 1. . Such as figure 2 As shown, the method specifically includes:

[0062] Step 210, acquire the user service request from the mobile device, and determine the service type of the user service request.

[0063] Among them, the user performs identity verification on the mobile device, and can send a service request to the public cloud server through the mobile device after the identity verification is successful. Optionally, the identity verification method includes face recognition, account password login, and the like. The user can send a service request through voice or text, and the mobile device recognizes the key word in the voice or text, and determines the service type ...

Embodiment 3

[0075] image 3 The flow chart of a mobile service processing method provided by Embodiment 3 of the present invention is executed by a mobile device. The method can be performed by a mobile service processing device, and the device can be implemented by hardware and / or software. The method specifically include:

[0076] Step 310, generating a user service request in response to a user operation.

[0077] Optionally, the mobile device is a vehicle-mounted device, and a bank component is configured in the vehicle-mounted device. Security certification is performed on the configured bank components to ensure the security of components in the vehicle equipment.

[0078] The user sends a service request by operating the mobile device, and the mobile device generates a corresponding user service request in response to the user's service request operation.

[0079] Optionally, the user operation includes voice input, text input, or preset key response. The mobile device recogniz...

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Abstract

The embodiment of the invention discloses a service mobile processing method and a service mobile processing device. The service mobile processing method is executed by a public cloud server. The method comprises the following steps: acquiring a user service request from mobile equipment, and determining a service type of the user service request; if the service type of the user service request isan account information processing type, sending the user service request to a private cloud server for the private cloud server to process the user service request; and sending the user account information processed by the private cloud server to the mobile device. According to the embodiment of the invention, the butt joint of the public cloud server and the private cloud server is determined according to the type of the user service request, so that the user service request is processed by utilizing the private cloud server, and the service processing safety is ensured. Moreover, the mobileprocessing of the user service request is realized, and the comprehensiveness and convenience of service handling are ensured.

Description

technical field [0001] Embodiments of the present invention relate to wireless communication technologies, and in particular, to a mobile processing method and device for services. Background technique [0002] With the popularization of banking business, more and more businesses are available for people to choose from. When handling business at the outlets set up by banks, due to the limited number of counter personnel, bank customers need to spend a long time in business processing. Waiting in line for a number. Moreover, the number of outlets set up by banks is limited and unevenly distributed. [0003] At present, for simple business handling, banks have launched mobile banking or online banking, and users can handle corresponding businesses by logging in to mobile banking or online banking. [0004] However, the business of mobile banking and online banking is directly connected to the bank's private cloud server. Therefore, in order to ensure the security of the bank...

Claims

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Application Information

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IPC IPC(8): H04L29/08H04L29/06G06Q50/10G06Q40/02
CPCH04L67/10H04L63/0428G06Q40/02G06Q50/10H04L63/0861H04L67/60
Inventor 李坚明薛红星郑凯婷沈东凯郭敏鸿蔡跃进
Owner CHINA CONSTRUCTION BANK
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