Speech sound business real time recording and analysis system and its method

Abstract

Traffic service signaling data in signaling chain of stored-program control exchange in each telecom dept. are corrected through signaling correction unit in real time. Signaling correction unit through network port transfers corrected data to signaling corrector. The signaling corrector stores traffic service signaling data onto storage. Signaling decoder in call ticket generation module decodes signaling data in the signaling corrector; and based on signaling data flow, call data record (CDR) is generated. According to time period, CDR is converted to file CDR so as to generate original call ticket data. File transferring server in the call ticket generation module saves signaling data (original call ticket data) decoded by signaling decoder in a designated directory for computer to down load. Further, voice service analysis module and assistant balance module can be added to the system in order to carry out voice service analysis and settling accounts.

Description

technical field [0001] The invention relates to a voice service recording system and its method, in particular to a voice service real-time recording and analysis system and its method capable of recording and outputting various voice data in real time. Background technique [0002] In the prior art, the collection and recording of voice data by the telecommunication department depends on the switch equipment, and there is no special system with integrated voice service recording and analysis functions. After the program-controlled switch completes a call, it will generate a call list record. The format of the call list is different for different models of switches. Therefore, the program-controlled switch is the core of the voice service records of the telecommunications department, but the record of the call list of the program-controlled switch It cannot be output from the switch when it is generated. The function of the switch itself limits it to output the bill record d...

AI Technical Summary

Problems solved by technology

After the program-controlled switch completes a call, it will generate a call list record. The format of the call list is different for different models of switches. Therefore, the program-controlled switch is the core of the voice service records of the telecommunications department, but the record of the call list of the program-controlled switch It cannot be output from the switch when it is generated. The function of the switch itself limits it to output the bill record data offline. Therefore, the telecommunications department can only regularly set the 20th of each month as the billing offline day. The computer outputs and sorts the bill data and stores them in the file server

Its shortcomings are mainly: (1) bill data cannot be obtained in real time; (2) the settings of prefix analysis data, routing data, billing data, etc. of the switch are relatively complicated, and it only has the recording function of voice service data, and does not have voice service data. Business monitoring and analysis functions; (3) Illegal interference signals and abnormal business conditions cannot be monitored in real time; there are many types of switches, the software versions are not uniform, and the call list format and traffic statistics of the switches are defined separately, and there is no unified specification and standard requirements

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