System and method for dynamic robot configuration for enhanced digital experiences
a dynamic robot and enhanced digital experience technology, applied in the field of human machine communication, can solve the problems of human conversant unpredictable, irritation or loss of interests, and traditional machine-based dialogue systems that are often not designed to address emotional issues, and achieve the effect of assessing the effectiveness of configuration with respect to the user and assessing the effectiveness of configuration
Inactive Publication Date: 2021-07-08
DMAI INC
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- Description
- Claims
- Application Information
AI Technical Summary
Benefits of technology
The system effectively maintains user engagement by dynamically adapting conversation strategies to the emotional and contextual state of the user, improving the effectiveness and realism of human-machine interactions.
Problems solved by technology
Unfortunately, human conversant can be unpredictable and sometimes does not follow a pre-planned dialogue pattern.
In addition, in certain situations, a human conversant may digress during the process and continuing a fixed conversation pattern will likely cause irritation or loss of interests.
When this happens, such machine traditional dialogue systems often will not be able to continue to engage a human conversant so that the human machine dialogue either has to be aborted to hand the tasks to a human operator or the human conversant simply leaves the dialogue, which is undesirable.
In addition, traditional machine-based dialogue systems are often not designed to address the emotional factor of a human, let alone taking into consideration as to how to address such emotional factor when conversing with a human.
As such, although they are programmed to faithfully follow the pre-designed dialogue pattern, they are usually not able to act on the dynamics of the conversation and adapt in order to keep the conversation going in a way that can engage the human.
This not only makes the conversation end unpleasantly (the machine is still unaware of that) but also turns the person away from conversing with any machine-based dialogue system in the future.
Another limitation of the traditional dialogue systems is their context unawareness.
For example, a traditional dialogue system is not equipped with the ability to observe the context of a conversation and improvise as to dialogue strategy in order to engage a user and improve the user experience.
Method used
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[0052]In the following detailed description, numerous specific details are set forth by way of examples in order to provide a thorough understanding of the relevant teachings. However, it should be apparent to those skilled in the art that the present teachings may be practiced without such details or with different details related to design choices or implementation variations. In other instances, well known methods, procedures, components, and / or hardware / software / firmware have been described at a relatively high-level, without detail, in order to avoid unnecessarily obscuring aspects of the present teachings.
[0053]The present teaching aims to address the deficiencies of the traditional human machine dialogue systems and to provide methods and systems that enables a more effective and realistic human to machine dialogue. The present teaching incorporates artificial intelligence in an automated companion with an agent device in conjunction with the backbone support from a user inte...
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The present teaching relates to method, system, medium, and implementations for configuring an animatronic device. Information is received about performance of a user exhibited in a dialogue between the user and an animatronic device which conducts the dialogue with the user in accordance with a configuration. The effectiveness of the configuration with respect to the user is assessed based on the information about the performance of the user and is used for machine learning at least one model, which is then used to adjust the configuration to generate an updated configuration for the animatronic device to use to continue the dialogue.
Description
CROSS-REFERENCE TO RELATED APPLICATIONS[0001]The present application is a continuation of U.S. patent application Ser. No. 16 / 233,939 filed Dec. 27, 2018, which claims priority to U.S. Provisional Application 62 / 630,909, filed Feb. 15, 2018, the contents of which are incorporated herein by reference in its entirety.[0002]The present application is related to U.S. patent application Ser. No. 16 / 233,539, filed Dec. 27, 2018, International Application No. PCT / US2018 / 067630, filed Dec. 27, 2018, U.S. patent application Ser. No. 16 / 233,566, filed Dec. 27, 2018, International Application No. PCT / US2018 / 067634, filed Dec. 27, 2018, U.S. patent application Ser. No. 16 / 233,640, filed Dec. 27, 2018, International Application No. PCT / US2018 / 067641, filed Dec. 27, 2018, U.S. patent application Ser. No. 16 / 233,678, filed Dec. 27, 2018, International Application No. PCT / US2018 / 067649, filed Dec. 27, 2018, U.S. patent application Ser. No. 16 / 233,716, filed Dec. 27, 2018, International Application ...
Claims
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IPC IPC(8): B25J9/16G06N3/00B25J11/00G10L15/22
CPCB25J9/163G06N3/008B25J9/1694G10L2015/227G10L15/222G10L15/22B25J11/0005B25J11/001G06N5/02G06N5/04G06N20/00
InventorNELSON, JEREMY
OwnerDMAI INC