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Aviation self-service service system for providing on-line service and help

A self-service and aviation technology, applied in the field of aviation services, can solve the problems of increasing airport operating costs and increasing labor costs, and achieve the effect of simplifying business and strengthening boarding and intercommunication

Inactive Publication Date: 2008-01-16
广州古今汇投资咨询有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, if the check-in counters are added, it is necessary to increase the input of labor costs, thereby increasing the operating costs of the airport.
[0003] Secondly, the existing check-in equipment cannot solve the problems encountered by passengers in the process of using the check-in in a timely manner

Method used

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  • Aviation self-service service system for providing on-line service and help
  • Aviation self-service service system for providing on-line service and help
  • Aviation self-service service system for providing on-line service and help

Examples

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Embodiment Construction

[0023] Embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings.

[0024] As shown in Fig. 1, Fig. 2 and Fig. 3, an aviation self-service system is characterized in that: it includes

[0025] A display module 1 that can display the current operating state and is convenient for the user to operate. The display module 1 is connected to the main control computing module 7 to display the operation interface of the entire system;

[0026] An input module 2 for the user to input various data and select various service modes. The input module 2 is connected with the identification processing module 4 to input the user's identity information into the system;

[0027] After the operation is finished, output the output module 3 of the certificate for the user, the output module 3 is connected with the main control computing module 7, and outputs the confirmation certificate and the boarding pass of this operation;

[0028] An ...

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PUM

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Abstract

The invention is to disclose an aviation self-service system to realize ticket selling, common use self-service, and aviation self-service so as to provide convenience for passengers to purchase tickets and lower the time of transacting boarding steps, lower airport operation cost, and offer online help and service. The invention includes a display module, an input module, an output module, an identification module, a certificate validation module, a power source module, a main control computer module, a sound control module, and a camera device. The aviation self-service system provided by the invention uses the self-service technique (kiosk) and has remote monitor and online service function; through the camera device and control software, the invention can provide real-time online manual auxiliary services and instruct users through remote monitor and online service function when passengers have difficulties in operation. In addition, through the online service function, the invention can complete online ticket purchasing and online payment.

Description

technical field [0001] The invention relates to the field of aviation services, in particular to an aviation self-service system capable of self-service check-in and providing online service assistance. Background technique [0002] Self-service terminals are widely used to conduct various types of transactions; such as bank self-service teller machines, etc. There are also applications in the processing of goods and services such as the purchase of airline tickets by passengers, and similar transactions. At present, airport informatization construction has been placed in the first place. Most domestic airports do not have a unified interface and platform system, so domestic and international passengers still use two separate systems for departure procedures. Different hosts have different terminals, which seriously restricts the development of airports, especially central airports. In addition, the current check-in service, especially the check-in procedures, still needs...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07F17/42
Inventor 谭书敬杨绿金佳佳
Owner 广州古今汇投资咨询有限公司
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