Self-service equipment monitoring method and self-service equipment monitoring device

A technology of self-service equipment and monitoring device, applied in the field of self-service equipment monitoring method and device, can solve problems such as waste of human resources and errors, and achieve the effects of reducing human labor, quickly determining, and quickly equipment status.

Inactive Publication Date: 2015-01-28
CHINA CONSTRUCTION BANK
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] In view of this, this application provides a self-service equipment monitoring method and device, which are used to solve the problems of wasting human resources and excessive errors in the existing manual supervision of self-service equipment

Method used

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  • Self-service equipment monitoring method and self-service equipment monitoring device
  • Self-service equipment monitoring method and self-service equipment monitoring device
  • Self-service equipment monitoring method and self-service equipment monitoring device

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Embodiment Construction

[0053] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0054] see figure 1 , figure 1 It is a flow chart of a self-service equipment monitoring method disclosed in the embodiment of this application.

[0055] Such as figure 1 As shown, the method includes:

[0056] Step S100, collecting status messages of each self-service device;

[0057]Specifically, we collect status messages for each self-service device, and the status messages include the operating status of the self-service device, the fault status of the hardware module of th...

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Abstract

The invention discloses a self-service equipment monitoring method and a self-service equipment monitoring device. The method includes: acquiring status messages of self-service equipment, wherein the status messages include self-service equipment hardware operating statuses, equipment operating statuses and paper money box statuses; analyzing the status messages; taking the self-service equipment hardware operating statuses, the equipment operating statuses and the paper money box statuses acquired by analysis as status information, and storing the status information into corresponding self-service equipment status flow tables; counting usage rates of the self-service equipment according to the corresponding self-service equipment status flow tables. The self-service equipment monitoring method and the self-service equipment monitoring device have the advantages that self-service equipment status messages are acquired automatically while manual recording of self-service equipment information is not needed, subsequent equipment usage rate calculation is performed according to the status messages, and consequently manual labor is reduced while equipment statuses can be determined more accurately and quickly.

Description

technical field [0001] The present application relates to the technical field of bank self-service equipment, and more specifically, to a monitoring method and device for self-service equipment. Background technique [0002] Most of the existing bank self-service equipment is managed by branch personnel, who record the operating status and fault information of the self-service equipment. However, due to the scattered deployment of equipment, a large number of staff are required to maintain and manage self-service equipment. In addition, the staff only rely on the external appearance of the self-service equipment to judge whether the equipment is faulty, which is inaccurate to a certain extent, and some faults may not be known through the external appearance, so the manual supervision method also has certain limitations. error. Contents of the invention [0003] In view of this, the present application provides a self-service equipment monitoring method and device, which ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30
Inventor 余学武李玉明郭敏鸿曹海鹰石瑜育杜鑫马亮亮韦彪茂黄俊
Owner CHINA CONSTRUCTION BANK
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