Automotive aftermarket service management system

A technology of automotive aftermarket and service management, applied in the field of automotive aftermarket service management system, can solve problems such as traffic jams, ignorance of emergency procedures, long waiting time for surveyors, etc.

Inactive Publication Date: 2015-10-28
GUANGZHOU SANXIN AUTOMOTIVE INFORMATION CONSULTING CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0009] The purpose of the present invention is to overcome the deficiencies of the prior art and provide a car aftermarket service management system, which solves t

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  • Automotive aftermarket service management system
  • Automotive aftermarket service management system
  • Automotive aftermarket service management system

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Embodiment Construction

[0050] The following will be combined with Figure 1-9 The present invention will be described in detail with specific implementation methods, and the schematic implementation and description of the present invention are used to explain the present invention, but not as a limitation to the present invention.

[0051] see figure 1 , which is an automobile aftermarket service management system described in this embodiment, including a user terminal 100 , a survey terminal 200 and a background server 300 connected via a network.

[0052] Among them, such as figure 2The user terminal 100 includes a user positioning module 101 for real-time positioning and obtaining user location information, a report request module 102 for sending report information to the background server, and a report request module 102 for sending on-site rescue information to the background server. On-site rescue request module 103, a user personal center module for recording and managing user registration...

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Abstract

The present invention discloses an automotive aftermarket service management system. The system comprises a user terminal, a survey terminal and a background server, which are connected with one another via a network; the user terminal comprises a user positioning module and a case reporting request module; the survey terminal comprises a surveyor positioning module and a case processing module; and the background server comprises a case reporting information processing module used for generating a case reporting list according to case reporting information, a position management module used for searching a free surveyor within an X meters distance from a case reporting user according to user position information of the case reporting user and surveyor position information, and a case assignment module used for assigning the case reporting list to the free surveyor within the X meters distance from the case reporting user. According to the system provided by the present invention, the problem of long-time traffic congestion caused by that the user does not know about insurance procedures and waits for the surveyor too long after reporting a case is well solved.

Description

technical field [0001] The invention relates to an automobile aftermarket service management system. Background technique [0002] The rapid growth of car ownership in my country and the high incidence of road traffic accidents have led to a rapid increase in the number of auto insurance cases. At the same time, due to the fact that road traffic accidents have no fixed time and location, the processing efficiency of auto insurance cases is very low. [0003] After a traffic accident, it mainly includes steps such as accident, report, investigation, on-site rescue, damage assessment, car repair and claiming compensation. [0004] Among them, in the reporting process: because car owners, especially some novice drivers, often have no clue after getting out of danger, they can only call relatives and friends for help, or violate insurance claims such as driving before the damage is determined and causing secondary damage to the car. behavior, resulting in subsequent claims disp...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q40/08
Inventor 李耀明袁秋芹刘建斌杨蓉詹键鸣李力为陈向蓉谢创基
Owner GUANGZHOU SANXIN AUTOMOTIVE INFORMATION CONSULTING CO LTD
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