File distribution system and method thereof
A distribution system and distribution method technology, applied in the field of information processing, can solve the problems of high labor intensity, unsuitable agent for files, low efficiency of file distribution, etc., and achieve the effect of improving quality
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[0020] The present invention will be further described below in conjunction with the accompanying drawings and embodiments.
[0021] see figure 1 , figure 1 It is a structural schematic diagram of the file distribution system provided by the present invention. The case file allocation system 1 includes a client platform 11 , an agent terminal platform 13 , a storage management module 15 , an allocation associated information generation module 17 , an agent allocation module 18 and an allocation reminder module 19 . The client platform 11 is used for customers to upload technical clarification materials and generate corresponding case files. The agent terminal platform 13 is used for the agent to download the technical clarification materials to process the case files. The storage management module 15 is used to store the agent status information and the technical clarification materials. The distribution related information generation module 17 is used to generate distribu...
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