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Robot conversation method and system

A robot dialogue and robot technology, applied in the field of robots, can solve the problems of single chat robot dialogue, poor user experience, pale emotion, etc., to achieve the effect of expanding the application field and scope, convenient setting, and improving user experience

Inactive Publication Date: 2017-07-07
SHENZHEN QIANHAI YYD ROBOT CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the existing chatbots have single dialogues and pale emotions. They cannot use human thinking and language to answer users' questions, but play a role similar to an encyclopedia. The user experience is poor.

Method used

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  • Robot conversation method and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0018] This embodiment first introduces the robot dialogue method of the present invention, as image 3 As shown, it includes the following steps.

[0019] S100: Pre-store a variety of different dialogue strategies, where the dialogue strategies at least include a full-intervention dialogue strategy, a semi-intervention dialogue strategy, and a non-intervention dialogue strategy.

[0020] In the present invention, the cloud server stores multiple different dialogue strategies. A dialog policy represents a method / rule for answer signal generation. In the present invention, the dialog strategies are divided into full-intervention dialog strategies, semi-intervention dialog strategies, and non-intervention dialog strategies according to the degree of intervention of the management terminal / administrator in the man-machine dialog. These strategies are described below.

[0021] The full intervention strategy means that the background administrator can completely take over the ro...

Embodiment 2

[0039] Correspondingly, such as Figure 4 As shown, the present invention also discloses a robot dialogue system, which includes the following units: a storage unit, which is used to pre-store a variety of different dialogue strategies, and the dialogue strategies at least include full intervention dialogue strategies, semi-intervention dialogue strategies, and non-intervention dialogue strategies. Intervention dialog strategy; the first response unit is used to generate a response signal according to the current dialog strategy; the conversion unit is used to convert the current dialog strategy into a selected dialog strategy in response to the selection instruction; the second response unit is used to The dialog strategy for regenerates the answer signal.

[0040] Optionally, it also includes a management terminal. Under the full intervention dialogue strategy, the response signal is an input signal of the management terminal; under the semi-intervention dialogue strategy, t...

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PUM

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Abstract

The invention discloses a robot conversation method. The method comprises the following steps that S100) different conversation strategies which include full-intervention, semi-intervention and non-intervention conversation strategies at least are pre-stored; S200) a response signal is generated according to the present conversation strategy; S300) in response to a selection instruction, the present conversation strategy is converted into a selected conversation strategy; and S400) a response signal is regenerated according to the selected conversation strategy. Thus, a robot can make motions adapted to a conversation scene.

Description

technical field [0001] In general, the present invention relates to robots, and in particular to a robot dialogue method and system. Background technique [0002] After years of development and research in the field of natural language processing, the theoretical system is becoming more and more complete, and more complete theories have been produced. Based on these complete theories, many practical products have appeared in the application field, and dialogue / chat robots are one of them. [0003] Chatbots have produced many representative products after years of research and development, and these products are mainly used in certain specific fields, such as life assistants, question answering systems, customer service systems, and so on. A chatbot can accept text or voice input from the user, and then return a feedback answer to the question based on the internal components of the system. In recent years, chatbots have also been endowed with specific humanoid structures a...

Claims

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Application Information

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IPC IPC(8): G06N3/00G06F17/30
Inventor 肖中华
Owner SHENZHEN QIANHAI YYD ROBOT CO LTD
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