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Automatic information reply method and system of WeChat official account

A WeChat official account and automatic reply technology, applied in the Internet field, can solve the problems of not being able to give full play to the role of WeChat official account promotion, not being able to effectively combine the latest developments in current affairs, and being unable to provide targeted answers, etc., to achieve enhanced universality and Real-time performance, improved user experience, improved relevance and effectiveness

Inactive Publication Date: 2017-12-29
TVM BEIJING TECH
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] However, the existing WeChat message auto-reply function has limitations:
Since the reply content is pre-set by WeChat official account users, the types of content are limited, it is impossible to provide targeted answers based on specific questions, and it is impossible to effectively combine the latest developments in current affairs. The replies received by fan users are all the same. Simple and repetitive content greatly reduces the publicity efficiency of the WeChat official account
[0010] None of the above problems can give full play to the promotion effect of the WeChat official account, which reduces the user experience

Method used

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  • Automatic information reply method and system of WeChat official account
  • Automatic information reply method and system of WeChat official account

Examples

Experimental program
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Effect test

Embodiment 1

[0042] Embodiment 1: A flowchart of a method for automatically replying to information on a WeChat official account, the flow of the method includes the following steps:

[0043] Step 101: Collect content and build a database.

[0044] The content that constitutes the database includes but is not limited to text, multimedia, and web link content;

[0045] The content that constitutes the database can come from its own content resources, public content resources, or cooperation content of specific content manufacturers;

[0046] The database is updated in real time, and information is captured from self-owned or public content and then added to the database for real-time update;

[0047] After the database completes the real-time content update, it updates the index regularly or periodically.

[0048] Step 102: the user sends information to the WeChat official account.

[0049] Users send questions or information requests to the WeChat official account;

[0050] The informa...

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Abstract

The invention discloses an automatic information reply method and system of a WeChat official account. The method comprises the following steps: collecting contents to establish a database; updating the database in real time, and regularly or periodically updating an index; sending information to the WeChat official account by a user; extracting a keyword; retrieving the database according to the keyword; and automatically generating a content card for reply. According to the technical scheme of the invention, content information with high correlativity and timeliness is pushed to the user, thereby improving the validity of automatic reply of the WeChat official account, improving the influence of the WeChat official account, meanwhile reducing the scheme cost of the system and improving the operation efficiency of the system.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to a method and a system for automatically replying information on a WeChat official account. Background technique [0002] With the development of mobile Internet technology, more and more users use mobile chat tools (MIM) to send instant text, picture or video messages, and even make real-time voice calls through MIM. MIM service providers attach great importance to the development of this business, realize the accumulation of mobile Internet customer groups through MIM, gradually consolidate the user base through traffic management, and drive the development of mobile Internet advertising, e-commerce, portals, Internet finance and Internet communities, etc. , so as to realize the value management of mobile Internet traffic. [0003] Among many MIM products, WeChat Instant Messaging Tool is a real-time communication software that allows both parties to establish a ce...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/58G06F17/30
CPCG06F16/2228G06F16/287G06F16/951H04L51/02H04L51/046
Inventor 张红亮
Owner TVM BEIJING TECH
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