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Information prompting method based on service scene coding, and front end server

A technology for front-end servers and business scenarios, which is applied in the field of information prompts based on business scenario coding and front-end servers, and can solve problems such as poor user experience

Inactive Publication Date: 2018-05-04
BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention provides an information prompt method based on business scene coding and a front-end server, which solves the problem of the information prompt system used by banks in the prior art. When users perform different businesses, they generate the same error code so that the displayed The error message is the same, which is likely to cause poor user experience

Method used

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  • Information prompting method based on service scene coding, and front end server
  • Information prompting method based on service scene coding, and front end server
  • Information prompting method based on service scene coding, and front end server

Examples

Experimental program
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Embodiment 1

[0028] Embodiment 1. The embodiment of the present invention provides an information prompt method based on business scene coding, such as figure 2 Shown include:

[0029] S101. Receive service request information sent by a user equipment; wherein, the service request information includes: a service type.

[0030] S102. Send the service request information to the background server, so that the background server generates a service processing code according to the service request information.

[0031] S103. Obtain the business processing code returned by the background server. If it is determined that the business processing code is an error code, obtain a business scenario code according to the business type.

[0032] It should be noted that, if it is determined that the business processing code is correct, a prompt message is generated and returned to the user device; wherein, the prompt message includes: the transaction is successful.

[0033] S104. Generate prompt inform...

Embodiment 2

[0038] Embodiment 2. The embodiment of the present invention provides a front-end server 10, such as Figure 5 Shown include:

[0039] The data acquiring unit 101 is configured to receive service request information sent by user equipment; wherein, the service request information includes: service type.

[0040] The data forwarding unit 102 is configured to send the service request information received by the data acquisition unit 101 to the background server, so that the background server generates a service processing code according to the service request information.

[0041]The data acquiring unit 101 is also used to acquire the business processing code returned by the background server, and if it is determined that the business processing code is an error code, acquire the business scenario code according to the business type.

[0042] The data processing unit 103 is configured to generate prompt information according to the business scene coding process acquired by the ...

Embodiment 3

[0058] Embodiment 3. The embodiment of the present invention provides a computer-readable storage medium that stores one or more programs, and the one or more programs include instructions. When the instructions are executed by a computer, the computer executes any of the methods provided in Embodiment 1. Item information prompt method. For the specific information prompting method, refer to the relevant description in the first method embodiment above, and details are not repeated here.

[0059] The steps of the methods described in conjunction with the disclosure of the present invention may be implemented by means of hardware, or may be implemented by means of a processor executing software instructions. The software instructions can be composed of corresponding software modules, and the software modules can be stored in RAM, flash memory, ROM, erasable programmable read-only memory (easable programmable ROM, EPROM), electrically erasable programmable read-only memory (elec...

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Abstract

The embodiment of the invention provides an information prompting method based on service scene coding, and a front end server, and relates to the technical field of communication. The following problem of an information prompting system used in a bank in the prior art is solved: when a user performs different services, the same error code is generated to display the same error prompt message, leading to poor user experience easily. The method comprises the following steps: receiving service request information sent by user equipment, wherein the service request information comprises a servicetype; sending the service request information to a background server, so that the background server generates a service processing code according to the service request information; obtaining the service processing code returned by the background server, and if it is determined that the service processing code is an error code, obtaining service scene coding according to the service type; and processing the error code according to the service scene coding to generate a prompt message, and returning the prompt message to the user equipment. The information prompting method provided by the embodiment of the invention is used for information prompting.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to an information prompt method based on business scene coding and a front-end server. Background technique [0002] Currently, if figure 1 In the information prompt system used by the bank shown, the front-end server usually receives the error code thrown by the background server, and translates the error code into a corresponding error prompt message and displays it to the user. Wherein, one error code corresponds to one error prompt message in the information prompt system. [0003] Exemplarily, if the user uses online banking to transfer funds, if the transfer-out account has insufficient funds, the information prompt system will report the error code BANCS.0266, and the information prompt system will translate the error code BANCS.0266 into the corresponding error prompt The message "Insufficient funds available in the transfer-out account" is displayed to the user; or...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08G06Q40/02G06F17/30
CPCG06F16/23G06Q40/02H04L67/51H04L67/53
Inventor 陈宥余
Owner BANK OF CHINA
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