Elevator calling responding method and device

Abstract

The invention relates to an elevator calling responding method and device. The method comprises the following steps: acquiring user information of current elevator calling users, wherein the user information at least comprises image information of the elevator calling users and floor information; inquiring a preset user database according to the image information of the elevator calling users, anddetermining legal users from the current elevator calling users and user grades corresponding to the legal users according to the query result, wherein the user database stores image information of the plurality of known legal users and the user grades corresponding to the known legal users; and determining the target floors according to the legal users, corresponding user grades thereof and floor information. The method and device provided by the invention can respond the elevator calling requests of the elevator calling users with higher user grades preferentially, and guarantee that the elevator responds the elevator calling requests of the legal users.

Description

technical field [0001] The invention relates to the technical field of elevators, in particular to a method and device for responding to elevator calls. Background technique [0002] The elevators used at this stage generally go to the target floor one by one according to the order of the floors after receiving the user’s call command after receiving the call command. In this case, all elevator users (including some important users) The use of the elevator or the process of calling the elevator may be affected by the calling instructions of other users, and cannot directly reach the destination floor, which will affect the experience of some important elevator users. Moreover, the elevators used at this stage cannot identify the identity of elevator users and respond differently according to the priority of some important elevator users. Such elevator response methods often cannot meet the requirements of some commercial buildings and communities. Contents of the invention...

AI Technical Summary

Problems solved by technology

[0002] The elevators used at this stage generally go to the target floor one by one according to the order of the floors after receiving the user’s call command after receiving the call command. In this case, all elevator users (including some important users) The use of the elevator or the process of calling the elevator may be affected by the calling instructions of other users, and cannot directly reach the destination floor, which will affect the experience of some important elevator users

Moreover, the elevators currently in use cannot identify the identities of elevator users and respond differently according to the priorities of some important elevator users. Such elevator response methods often cannot meet the requirements of some commercial buildings, communities, etc.

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