Method and device for elevator call response

Abstract

The invention relates to a method and a device for responding to an elevator call. The method includes: obtaining the user information of the current elevator calling user, the user information at least including the image information of the elevator calling user and the floor information; querying the preset user database according to the image information of the elevator calling user, and according to the query As a result, the legal user and the user level corresponding to each legal user are determined from the current user who called the elevator; the image information of a plurality of known legal users and the user level corresponding to each known legal user are stored in the user database; according to each Legal users and their corresponding user levels and floor information determine the destination floor. The present invention can realize priority response to the elevator call request of the elevator user with higher user level, and ensure that the elevator responds to the elevator call request of the legal user.

Description

technical field [0001] The invention relates to the technical field of elevators, in particular to a method and device for responding to elevator calls. Background technique [0002] The elevators used at this stage generally go to the target floor one by one according to the order of the floors after receiving the user’s call command after receiving the call command. In this case, all elevator users (including some important users) The use of the elevator or the process of calling the elevator may be affected by the calling instructions of other users, and cannot directly reach the destination floor, which will affect the experience of some important elevator users. Moreover, the elevators used at this stage cannot identify the identity of elevator users and respond differently according to the priority of some important elevator users. Such elevator response methods often cannot meet the requirements of some commercial buildings and communities. Contents of the invention...

AI Technical Summary

Problems solved by technology

[0002] The elevators used at this stage generally go to the target floor one by one according to the order of the floors after receiving the user’s call command after receiving the call command. In this case, all elevator users (including some important users) The use of the elevator or the process of calling the elevator may be affected by the calling instructions of other users, and cannot directly reach the destination floor, which will affect the experience of some important elevator users

Moreover, the elevators currently in use cannot identify the identities of elevator users and respond differently according to the priorities of some important elevator users. Such elevator response methods often cannot meet the requirements of some commercial buildings, communities, etc.

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