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Fault request processing method, device and terminal equipment

A technology for request processing and processing solutions, applied in the field of electric power services, can solve problems such as delays in fault conditions and heavy workload of maintenance personnel, and achieve the effect of reducing delay processing and easing workload

Active Publication Date: 2020-12-01
STATE GRID HEBEI ELECTRIC POWER CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] In view of this, the embodiment of the present invention provides a fault request processing method, device, and terminal equipment to solve the problem of too much workload of maintenance personnel and delay in serious fault conditions in the prior art

Method used

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  • Fault request processing method, device and terminal equipment
  • Fault request processing method, device and terminal equipment
  • Fault request processing method, device and terminal equipment

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Embodiment Construction

[0022] In the following description, specific details such as specific system structures and technologies are presented for the purpose of illustration rather than limitation, so as to thoroughly understand the embodiments of the present invention. It will be apparent, however, to one skilled in the art that the invention may be practiced in other embodiments without these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.

[0023] In order to illustrate the technical solutions of the present invention, specific examples are used below to illustrate.

[0024] see figure 1 , which shows a schematic diagram of the implementation flow of the fault request processing method provided by the embodiment of the present invention, and is described in detail as follows:

[0025] Step S101, receiving fault information sent by ...

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Abstract

The invention is applicable to the technical field of electric power service, in particular to a fault request processing method and device and a terminal device. The method comprises the steps of receiving the fault information sent by the terminal; obtaining the fault level corresponding to the fault condition according to the fault information; if the fault level is greater than the preset fault level, processing the fault information; if the fault level is smaller than the preset fault level, storing the terminal and the fault information corresponding to the terminal, wherein the different terminals correspond to different preset failure levels. The method analyzes the obtained fault conditions to obtain the fault levels, and makes the corresponding treatment according to the fault grades, so that the fault conditions with higher fault grades can be preferentially processed, and the situations that the workload of the maintenance personnel in the prior art is too large and the possibility of delaying the fault conditions to the more serious fault conditions, can be solved.

Description

technical field [0001] The invention belongs to the technical field of electric power services, and in particular relates to a fault request processing method, device and terminal equipment. Background technique [0002] The power system is composed of various links such as power generation, power transmission, power transformation and power consumption, and each link may fail. However, in the existing fault handling technology, no matter what type of fault occurs, the relevant staff will be notified for maintenance, thus greatly increasing the workload of maintenance personnel, and due to too many faults, it may delay the recovery of more serious faults Process timing. Contents of the invention [0003] In view of this, the embodiments of the present invention provide a fault request processing method, device and terminal equipment to solve the problems in the prior art that maintenance personnel have too much workload and are delayed in serious fault situations. [000...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/00G06Q50/06
CPCG06Q10/20G06Q50/06
Inventor 李良王伟王朝阳蒋曦刘东亮张树亮季鹏程宋文乐
Owner STATE GRID HEBEI ELECTRIC POWER CO LTD
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