Intelligent repair processing method and device in property management

Abstract

The invention discloses an intelligent repair processing method in property management, and the method comprises the following steps: 1, enabling a user client to collect the fault repair applicationinformation, and enabling the user client to upload the fault repair application information to a community cloud server; 2, the community cloud server carries out processing according to the fault repair application information; step 3, the community cloud server distributes a task list to a property terminal and an enterprise terminal in an area where the current position of the user client is located based on the repair request task type information and the current position information of the user, and the property terminal and the enterprise terminal perform order grabbing processing; andstep 4, the property terminal and the enterprise terminal perform order grabbing processing so as to inform a corresponding property terminal maintenance personnel APP client and an enterprise terminal maintenance personnel APP client to perform maintenance. According to the invention, problems in property management can be solved timely and rapidly, so that use requirements of people can be met more conveniently.

Description

technical field [0001] The invention relates to the technical field of property management, in particular to a method and device for processing intelligent repair reports in property management. Background technique [0002] At present, the work of community property management is mainly done manually. For example, the collection of property fees, the reading of water and electricity meters, and the management of public resources are all directly managed manually. This not only consumes a lot of manpower and material resources, but is also prone to errors , and the efficiency is low. With the development of the Internet and the Internet of Things, various tasks of property management can be completed through the Internet of Things. Combining property management methods and the Internet of Things into practice to improve the efficiency of property management is an urgent problem to be solved. Therefore, Chongqing Shengxin Technology Co., Ltd. published the public number CN10...

AI Technical Summary

Problems solved by technology

Therefore, Chongqing Shengxin Technology Co., Ltd. published the public number CN105550952A on May 4, 2016, and proposed a smart property management system based on the Internet of Things, including automatic collection and settlement management system, public resource management system, and equipment energy efficiency management. System, logistics service management system, information transmission system, central processing system and user terminal system, which can directly copy and collect water, electricity, gas, heating data through the network, and automatically calculate and charge, and can also manage public services through the Internet of Things Resources and equipment energy consumption are monitored to achieve real energy-saving and emission-reduction effects. Post-service management can also be carried out through the Internet of Things, and services such as owner repairs, life services, and business inquiries can be quickly processed. The final system property management service can be provided through the Internet of Things. Combined with their respective characteristics to improve the efficiency of property management work, but they are not clear about the arrangement of specific management personnel, and cannot deal with problems in property management in a timely manner, so that they cannot deal with problems in a timely and rapid manner, and cannot meet the needs of modern people.

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