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Vehicle use satisfaction determination method and device, storage medium and computing equipment

A technology for determining methods and satisfaction, applied in the direction of registration/instruction of vehicle operation, instruments, registration/instruction, etc., can solve problems such as not considering the user experience of customers, family members or friends, and achieve the effect of reducing the number of cameras and improving reference value

Inactive Publication Date: 2020-02-25
上海能塔智能科技有限公司
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  • Abstract
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  • Claims
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Problems solved by technology

[0004] However, at present, the user experience of test drive customers is mainly analyzed through the subjective scoring of test drive customers, and the user experience of customers' family members or friends is not considered.

Method used

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  • Vehicle use satisfaction determination method and device, storage medium and computing equipment
  • Vehicle use satisfaction determination method and device, storage medium and computing equipment

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Embodiment Construction

[0024] As mentioned in the background art, in the prior art, the evaluation of the vehicle or the driving satisfaction of the vehicle mainly relies on the personal subjective scoring of the driver, only considering the personal driving experience, and the accuracy is low.

[0025] Those skilled in the art understand that the manual scoring method is only a qualitative analysis rather than a quantitative analysis. There is a lack of valuable reference information for further sales and market planning of vehicle dealers.

[0026] An embodiment of the present invention provides a method for determining vehicle use satisfaction, including: acquiring emotional data generated by the driver and at least one passenger when the vehicle is running; acquiring emotional data generated by the driver when the vehicle is running Voice data and voice data generated by the at least one passenger; at least based on the emotional data and the voice data, generating an evaluation report of the ve...

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Abstract

The invention discloses a vehicle use satisfaction determination method and device, a storage medium and computing equipment. The determination method comprises the steps of obtaining emotion data generated by a driver and emotion data generated by at least one passenger when a vehicle runs; acquiring voice data generated by the driver and voice data generated by the at least one passenger when the vehicle runs; and generating an evaluation report of the vehicle at least according to the emotion data and the voice data, wherein the evaluation report is used for representing the vehicle use satisfaction of the driver and at least one passenger. According to the technical scheme provided by the invention, the satisfaction degree of the user using the vehicle can be evaluated more accurately.

Description

technical field [0001] The invention relates to the technical field of smart cars, in particular to a method and device, a storage medium, and a computing device for determining vehicle use satisfaction. Background technique [0002] With the development of science and technology and the improvement of living standards, cars are increasingly integrated into people's lives. Test drive has become an indispensable link before major automakers and dealers promote new models. [0003] Considering that the customer's car purchase intention is closely related to the customer's driving experience, the current test drive will score the test drive users. In addition, usually, customers usually take their family and friends for a test drive. Family and friends will also play a vital role in whether customers buy a car. [0004] However, at present, the user experience of test drive customers is mainly analyzed through the subjective scoring of test drive customers, and the user expe...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G07C5/08
CPCG06Q30/02G07C5/0808
Inventor 李佳颜卿袁一潘晓良
Owner 上海能塔智能科技有限公司
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