Service processing method and device, storage medium and computer equipment

A business processing and business technology, applied in the information field, can solve problems such as high human communication costs, low business processing efficiency, and inability to ensure business processing timeliness.

Pending Publication Date: 2020-05-22
北京水滴科技集团有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention provides a business processing method, device, storage medium and computer equipment, mainly to solve the problems of low offline business processing efficiency, inability to ensure timeliness of business processing, and high cost of human communication

Method used

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  • Service processing method and device, storage medium and computer equipment
  • Service processing method and device, storage medium and computer equipment
  • Service processing method and device, storage medium and computer equipment

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Embodiment Construction

[0090] Various exemplary embodiments of the present invention will now be described in detail with reference to the accompanying drawings. It should be noted that the relative arrangements of components and steps, numerical expressions and numerical values ​​set forth in these embodiments do not limit the scope of the present invention unless specifically stated otherwise.

[0091] At the same time, it should be understood that, for the convenience of description, the sizes of the various parts shown in the drawings are not drawn according to the actual proportional relationship.

[0092] The following description of at least one exemplary embodiment is merely illustrative in nature and in no way taken as limiting the invention, its application or uses.

[0093] Techniques, methods and devices known to those of ordinary skill in the relevant art may not be discussed in detail, but where appropriate, such techniques, methods and devices should be considered part of the descript...

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PUM

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Abstract

The invention discloses a service processing method and device, a storage medium and computer equipment, relates to the technical field of information, and mainly aims to improve the service processing efficiency, reduce the artificial communication cost and effectively control the service processing progress and a processing result. The method comprises the following steps: receiving a service processing request; acquiring past application records of a user from different channels according to user application information, and judging whether the application is a valid application or not according to the past application records; if it is judged that the application is an effective application, obtaining corresponding service information according to the user application information, conducting accounting processing on the service information, and sending a service processing result to a service party; and responding to the received processing feedback information corresponding to theservice processing result sent by the service party, and returning a corresponding notification message to a user terminal according to the processing feedback information. The method is suitable forservice processing.

Description

technical field [0001] The present invention relates to the field of information technology, in particular to a business processing method, device, storage medium and computer equipment. Background technique [0002] With the continuous development of information technology, users can apply for related services through the Internet platform without leaving home, thus bringing convenience to users. [0003] At present, when a user applies for some business through the Internet platform, the platform will notify the relevant business party offline to handle it. However, this way of following the offline business process requires manual communication, which is complicated and requires high communication costs and cycle time. long, which reduces the efficiency of business processing, seriously affects the timeliness of business processing, and makes the user experience poor. In addition, the review and processing results of user information are too dependent on the business side...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/08
CPCG06Q40/08
Inventor 沈鹏朱会蔡黎李大宝赵伟华崇爱甄王雪青
Owner 北京水滴科技集团有限公司
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