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Network fault processing method and device and electronic equipment

A technology for network faults and processing methods, applied in electrical components, connection management, wireless communication, etc., can solve problems such as network connection failures, congestion, and errors, and achieve the effect of speeding up processing and improving user experience

Pending Publication Date: 2020-11-17
北京奇保信安科技有限公司
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  • Abstract
  • Description
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AI Technical Summary

Problems solved by technology

[0003] In the process of using the application software, in some cases, improper operation by the user or problems with the mobile terminal system will cause many unknown application errors, causing the user to be unable to operate the application software normally. In other cases, due to the network environment Instability, network connection failure or network congestion may also cause users to be unable to operate the application software normally
[0004] Errors generated during the use of these two application software, for users who do not have a software foundation, often cannot solve the problem by themselves, and need to use the remote server for analysis and positioning
For the server of the application software, since the application software failure is analyzed after the application software failure is restored, when analyzing these errors, the cause of the failure is often not accurately located due to the lack of relevant information at the time of the failure. Therefore, it is necessary to A new network fault handling method, device, electronic equipment and computer-readable medium

Method used

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  • Network fault processing method and device and electronic equipment
  • Network fault processing method and device and electronic equipment
  • Network fault processing method and device and electronic equipment

Examples

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Embodiment Construction

[0041] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of example embodiments to those skilled in the art. The same reference numerals denote the same or similar parts in the drawings, and thus their repeated descriptions will be omitted.

[0042] Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided in order to give a thorough understanding of embodiments of the present disclosure. However, those skilled in the art will appreciate that the technical solutions of the present disclosure may be practiced without one or mo...

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Abstract

The invention relates to a network fault processing method and device, electronic equipment and a computer readable medium. The method comprises the following steps: monitoring a network connectivitystate of a current terminal; when the network connectivity state is a fault, obtaining the running state of the current terminal; and when the network connectivity state is changed from the fault state to the normal state, automatically uploading the operation state to a preset server. According to the network fault processing method and device, the electronic equipment and the computer readable medium, the network state of the terminal can be dynamically monitored in real time, related information is automatically reported to the far-end server when the network is abnormal, processing of theserver on the network fault is accelerated, and the use experience of a user is improved.

Description

technical field [0001] The present disclosure relates to the field of computer information processing, in particular, to a network fault processing method, device, electronic equipment and computer readable medium. Background technique [0002] In today's era of the prevalence of mobile Internet, in addition to wired connections, there are also various mobile phone network connection methods such as 2G / 3G / Edge / 4G / Wifi. Different protocols, different standards, and different rates enrich the scenarios in which mobile applications run. [0003] In the process of using the application software, in some cases, improper operation by the user or problems with the mobile terminal system will cause many unknown application errors, causing the user to be unable to operate the application software normally. In other cases, due to the network environment Instability, network connection failure or network congestion may also cause users to be unable to operate the application software ...

Claims

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Application Information

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IPC IPC(8): H04W24/04H04W24/08H04W76/25
CPCH04W24/04H04W24/08H04W76/25
Inventor 王希
Owner 北京奇保信安科技有限公司
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