Method for optimizing telephone sales work performance by using smart watch

A smart watch and work technology, applied in data processing applications, location-based services, and services based on specific environments, etc., can solve problems such as poor timeliness, inability to apply work scenarios, and inability to directly or indirectly apply telemarketing scenarios. , to achieve the effect of improving the accuracy

A smart watch and work technology, applied in data processing applications, location-based services, and services based on specific environments, etc., can solve problems such as poor timeliness, inability to apply work scenarios, and inability to directly or indirectly apply telemarketing scenarios. , to achieve the effect of improving the accuracy

CN112396313AActive Publication Date: 2021-02-23FOCUS TECH
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  • Method for optimizing telephone sales work performance by using smart watch

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Embodiment Construction

[0048] Below in conjunction with accompanying drawing, the present invention will be further described:

[0049] Such as figure 1 The method for optimizing telemarketing job performance by using a smart watch in an exemplary embodiment is shown. A group of sample telemarketers are selected, and through the heartbeat of the smart watch worn by them, the near real-time detection data of the ambient volume, combined with telemarketing Summarize the historical work data of personnel in the sales system in the same time period, perform correlation classification analysis, and establish a data classification model. That is, according to the relevant data collected by the smart watch within a certain period of time, input the data classification model to obtain the corresponding work performance classification, and then push different types and quantities of customer leads to be contacted according to the performance classification, so that it can be based on the current situation. ...

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Abstract

The invention discloses a method for optimizing telephone sales work performance by using a smart watch, which is characterized by comprising the following steps: selecting a batch of sampling telephone salesmen, performing association classification analysis, and establishing a data classification model via the Near-real-time detection data of heartbeat and environment volume of smart watch wornby mobile phone in combination with the summarized historical work data of telephone salesmen in a sales system in same time period ; according to the related data collected by the smart watch in a certain period of time, inputting data into the data classification model to obtain the corresponding work performance classification, and pushing different types and numbers of to-be-contacted customerclues according to the performance classification, so that according to the current work performance and a proper strategy, the sales system can automatically match proper sales workload and work objects, thereby achieving the effect of improving sales work performance.

Description

technical field [0001] The invention relates to the field of combining smart wearable equipment and a telemarketing system, in particular to a method for optimizing telemarketing work performance by using a smart watch. Background technique [0002] The core profit of a sales company comes from the work performance of its sales team. Because the sales team has a large number of people, high mobility, and high management costs, its performance improvement methods generally only use monthly or quarterly performance appraisals to conduct performance appraisals on its actual sales orders and provide incentives for them. [0003] Due to poor timeliness, traditional methods cannot monitor and promote sales performance in real time during the sales process. For the allocation of the company's valuable marketing customer leads to be processed, it can only be allocated according to some pre-agreed rules that cannot be dynamically modified in real time. As a result, lead resources ca...

Claims

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Application Information

Patent Timeline
23 Feb 2021
Publication
CN112396313A
IPC
G06Q10/06; G06K9/62; H04W4/029; H04W4/38; H04W4/80
CPC
G06Q10/06393; H04W4/80; H04W4/38; H04W4/029; G06F18/241
Inventors
姜平