Conversation method and device based on aggregation card, computer equipment and storage medium

A technology in the form of cards and cards, applied in the input/output process of computing, data processing, speech analysis, etc., can solve problems such as low efficiency of self-service dialogue

Pending Publication Date: 2021-03-26
CHINA PING AN LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] This application provides a dialogue method, device, computer equipment and computer-readable storage medium based on aggregated cards, which can solve the problem of low self-help dialogue efficiency in traditional technologies

Method used

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  • Conversation method and device based on aggregation card, computer equipment and storage medium
  • Conversation method and device based on aggregation card, computer equipment and storage medium
  • Conversation method and device based on aggregation card, computer equipment and storage medium

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Embodiment Construction

[0019]Next, the technical scheme in the present application will be clear and completely, and the embodiments described herein are described herein, and not all of the embodiments of the present disclosure, not all of the embodiments of the present application. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without making creative labor premises, all of the present application protected.

[0020]It should be understood that when used in this specification and the appended claims, the terms "include" and "including" indicating the description of the features, overall, steps, operations, elements, and / or components, but does not exclude one or Multiple other features, overall, steps, operations, elements, components, and / or their set presence or addition.

[0021]Seefigure 1 ,figure 1 A flow diagram of a polymeric card-based conversation method provided in the present application embodiment. Such asfigure 1 As sh...

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PUM

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Abstract

The invention belongs to the technical field of artificial intelligence, and provides a conversational method and device based on an aggregation card, computer equipment and a computer readable storage medium. The method comprises the steps of obtaining voice input by a user, performing voice recognition on the voice to obtain a dialogue text corresponding to the voice, performing natural languageprocessing on the dialogue text to obtain an entity and an intention contained in the dialogue text, obtaining target display content corresponding to the intention according to the entity and the intention, and according to the target display content, calling the preset display control corresponding to the target display content, displaying the target display content in the form of a card through the preset display control and the target display content in the form of a card, and also displaying the target display content in the form of a structure so that the preset display control can be automatically assembled according to the target display content. Dynamic aggregation of cards is realized, and convenience of dialogue text display is improved.

Description

Technical field[0001]The present application relates to artificial intelligence technology, in particular, relates to a polymeric card-based method, device, computer device, and computer readable storage medium.Background technique[0002]The dialogue system in natural language processing is a computer system that can coherently dialogue with people, namely dialogue-based interactions (English is CONVERSATIONAL USER Interface, short-handed CUI). In the traditional technique, when using the dialog system, for the user's answer, most of the text forms answered in the text form, generally according to the user's problem, output the question corresponding to the problem. For example, for the insurance product, when the insurance smart customer service robot answers the user problem by dialogue system, the product guarantee for the insurance product is aware of the problem, and the text form answers the user's question. There is too simple answer to tell, too Long answer users do not see k...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F3/16G06F40/295G06F40/35G10L15/26
CPCG06F3/167G06F40/295G06F40/35
Inventor 赵凌燕
Owner CHINA PING AN LIFE INSURANCE CO LTD
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