The invention provides a C2C mode electric appliance maintenance source optimization allocation system. The system comprises a server side, a client terminal and a maintenance terminal, and the serverside is provided with a maintainable resource data sheet, a maintenance terminal resource data sheet, a repair data sheet and a business data sheet. The server side is provided with a user repair module, a resource configuration module, a product maintenance module, a settlement module and a manufacturer module, wherein the resource configuration module is used for matching maintenance information with the maintenance terminal according to maintenance needs. According to the C2C mode electric appliance maintenance source optimization allocation system, automated matching of the maintenance information and the maintenance terminal can be achieved, the maintenance efficiency is improved, and the maintenance cost is lowered. Multiple data sheets are mutually cooperated, and a data maintenance module can conduct maintenance in an automatic pushing mode. Main report form data is all formed in the using process. A quality assurance enterprise can construct an open, competitive, and convenient after-sale maintenance system with the assistance of the system, and the resource allocation can be effectively optimized, which helps to motivate people to start up business and become innovative.