The invention provides a hotel management method based on 
workflow, achieves efficient operation of a hotel, and meanwhile improves the enthusiasm of staff. The hotel management method based on the 
workflow comprises the following steps: the staff use individual information to login through a mobile terminal, wherein the staff input job numbers and codes to login; a 
server-side in 
wireless connection with the mobile terminal verifies log-in information, wherein the 
server carries out the matching and 
verification of the job numbers, the codes and the 
machine codes of the mobile terminal; if the 
verification does not pass, error prompting is sent out, and the step returns to the first step; if the 
verification passes, a permission division step is entered, wherein sub permission steps corresponding to a 
housekeeping department and a front office department are entered according to the staff individual information corresponding to the log-in information, and the 
housekeeping department comprises a supervisor, a napkin and a table cloth arrangement group, a 
sanitation group, a dust absorption group and a 
bed-making group; and the step of 
workflow of specific permission is entered, wherein the 
housekeeping department enters the workflow of the supervisor, the napkin and table cloth arrangement group, the 
sanitation group, the dust absorption group and the 
bed-making group, and the front office department enters the workflow of the front office department.