Multimedia service management method for hotel and system thereof

A multimedia service and management method technology, applied in the field of hotel multimedia service management methods and systems, can solve the problems of slow update speed, inconvenient query and use, and less information, and achieve the effects of increasing content, improving quality, and convenient use

Active Publication Date: 2010-02-10
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a hotel multimedia service management method and system to solve the problems in the prior art that the hotel provides users with less information, slow update speed, inconvenient query and use, etc., and improve the service quality of the hotel. Increase service content

Method used

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  • Multimedia service management method for hotel and system thereof
  • Multimedia service management method for hotel and system thereof
  • Multimedia service management method for hotel and system thereof

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Embodiment Construction

[0023] The technical solutions of the present invention will be described in further detail below with reference to the accompanying drawings and embodiments.

[0024] figure 1 It is a flowchart of the first embodiment of the hotel multimedia service management method of the present invention, the hotel multimedia service management method includes the following steps:

[0025] Step 101, the central server receives various service requests initiated by the user through the set-top box forwarded by the hotel comprehensive management server through the user's access network.

[0026] Users in the hotel can select various services according to the prompts in the guest rooms, for example, use the remote control to browse information on the TV, select the required services, and send various service requests through the Set Top Box (abbreviation: STB). The hotel integrated management server in the hotel is for example: after the Web server receives the service request sent by the s...

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Abstract

The invention relates to a multimedia service management method for a hotel and a system thereof, wherein, the method comprises the following steps: a central server receives various service requestswhich are transferred by an integrated management server for the hotel and are sponsored through a set top box via a user by virtue of a user access network; and the central server transfers the service requests into corresponding multimedia service equipment for processing. In the invention, the integrated management server for the hotel is connected with the central server for an operator by theuser access network, which can combine the operator with a property management system for the hotel, jointly provide various services for the user of the hotel, improve service quality and increase service content, and realize convenient use, fast response speed and high accuracy of various provided information.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a hotel multimedia service management method and system. Background technique [0002] At present, the hotel multimedia information service system is mostly based on a single or multiple hotels (chain hotels are multiple hotels), and provides "island" type multimedia information services for hotel guests or tenants alone. Hotel users within the jurisdiction provide various information and services. Due to the limited information sources and channels of a single hotel, and limited information management capabilities, the information provided is less, the information service is single, the information update speed is slow, and the information content is not authoritative and inaccurate. The range of services that hotel guests can obtain is limited, so the hotel has no ability to provide guests with complete, comprehensive and authoritative multimedia information services. S...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04N7/173H04N5/00H04L9/32H04L29/06
Inventor 安岗刘红旗赵久成
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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