Telecommunication service overall performance quantitative evaluation method

Abstract

The invention provides a telecommunication service overall performance quantitative evaluation method. Particularly, a service integrated factor model is established according to various factors of a high-speed mobile communication service, a service overall performance linear analysis algorithm is further put forward based on the service integrated factor model, and quantification results of communication service performance evaluation can be rapidly calculated by the algorithm. By the method, the overall performance of the mobile service can be rapidly and effectively quantitatively evaluated, scientific policy-making bases about the development of novel services are provided for a telecommunication operator, the precision, high efficiency and scientific level of telecommunication service operation management are effectively improved, policy-making mistakes and economic loss caused by extensive service management and difficulties in quantitative evaluation are avoided, and a customer service level and service operational effectiveness are remarkably improved; and the method is particularly suitable for the analytic evaluation of various novel value-added services which are put into market.

Description

technical field [0001] The invention relates to the field of mobile communication service management, in particular to the evaluation and decision-making of new service application effects and economic benefits. Background technique [0002] For a long time, various new mobile communication services have emerged in an endless stream, but there has been a lack of effective economic benefit analysis and evaluation methods for service types. Some new businesses are popularized rapidly and have good benefits; some new businesses are difficult to develop and suffer operating losses; most of them are in the critical area of ​​profit and loss, and it is difficult to determine their development trend. In the high-profit period of the mobile communication business, the profits brought by the high-efficiency business largely covered up the impact of the loss-making business. However, with the rapid development of the communication field and the increasingly intensified market competi...

AI Technical Summary

Problems solved by technology

However, the current income-cost method often used in the telecom industry only reflects one aspect of business characteristics, but does not reflect the key attributes of business such as technological development, competitive value characteristics, and resource utilization; The method generally belongs to the qualitative range, and it is difficult to give real quantitative analysis results

Especially for mobile communication services, because a large number of voice services and data services are mixed together, mature services and developmental services are mixed together, which increases the difficulty of service analysis

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