Question-answering system and question-answering method based on man-machine integration

A technology of man-machine integration and question answering system, which is applied in the field of question answering systems based on man-machine integration, can solve problems such as the self-learning and self-improvement ability of the question answering system, lack of artificial participation, and inability to talk about intelligence, so as to achieve self-improvement Learning and self-improvement capabilities, increasing humanization and intelligence, and ensuring the effect of accuracy and timeliness

Inactive Publication Date: 2013-09-04
BEIJING GUANGNIAN WUXIAN SCI & TECH
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AI Technical Summary

Problems solved by technology

Although this kind of question answering system is adjustable, it does not improve the self-learning and self-improvement capabilities of the question answering system,

Method used

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  • Question-answering system and question-answering method based on man-machine integration
  • Question-answering system and question-answering method based on man-machine integration
  • Question-answering system and question-answering method based on man-machine integration

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Embodiment Construction

[0045] The present invention will be described in detail below in conjunction with the implementations shown in the drawings, but it should be noted that these implementations are not limitations of the present invention, and those of ordinary skill in the art based on the functions, methods, or structural changes made by these implementations Equivalent transformations or substitutions all fall within the protection scope of the present invention.

[0046] ginseng figure 1 as shown, figure 1 It is a system structure diagram of the present invention.

[0047] In this embodiment, a question answering system based on man-machine integration includes:

[0048] The input module 10 is used to input user voice, text and operation instruction question information, collect user parameter information, and convert the user question information and user parameter information into standard text format information;

[0049] The denoising module 20 is used to perform denoising and modula...

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Abstract

The invention provides a question-answering system based on man-machine integration. The question-answering system based on man-machine integration comprises an input module, a denoising module, a semantic parsing module, an information processing module, an intelligent decision-making module, an output module, a manual customer service processing module and a training module. The invention further provides a question-answering method based on man-machine integration. The method comprises the steps of inputting questioning information; converting the questioning information into standard text formatting information; carrying out denoising and module structuralization on the text formatting information; carrying out semantic parsing on the questioning information; judging an information processing result and making a decision; generating an answer and inputting the answer if the answer is correct; presenting the question to manual customer service to be processed if no answer is available or the answer is wrong, judging again according to a processing result and making a decision, training judging capacity and decision making capacity, and outputting a correct answer. According to the question-answering system and the question-answering method based on man-machine integration, self-learning capacity and self-improving capacity are improved, humanization and intelligentization are improved, and the accuracy and the timeliness of the system are guaranteed.

Description

technical field [0001] The invention relates to the field of information retrieval and query, in particular to a question answering system and method based on man-machine integration. Background technique [0002] Question answering systems are an advanced form of information retrieval systems. It can answer questions raised by users in natural language in accurate and concise natural language. The main reason for the rise of its research is people's demand for fast and accurate access to information. Question answering system is a research direction that has attracted much attention and has broad development prospects in the field of artificial intelligence and natural language processing. [0003] Existing question answering systems are mainly realized through computer algorithmic logic, and the basic process includes three processes of question analysis, information retrieval and answer extraction. In these three processes, if there is a flaw in any link, the user will...

Claims

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Application Information

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IPC IPC(8): G06F17/30G06F17/27
Inventor 俞志晨
Owner BEIJING GUANGNIAN WUXIAN SCI & TECH
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