The invention relates to the technical field of
data processing, and particularly discloses a
transformer substation operation and maintenance intelligent
question answering method and platform based on a
large model, and the method comprises the steps: obtaining historical
question answering data and historical fault data, collecting real-time operation data, and obtaining a real-time operation and
maintenance problem; analyzing the historical question and answer data, constructing a semantic recognition model and a matching model, and optimizing the matching model; analyzing historical fault data, and constructing a fault detection model of each equipment
label; and constructing a
large model, and determining a real-time question
label and a real-time
question answer. The method can achieve the precise classification of questions, guarantees the accuracy of knowledge specification answers, provides a targeted fault
processing strategy, forms a classification-matching-decision full-process intelligent response, avoids the problem of
universal model answer generalization, solves a pain point that fault
processing lacks precise strategy support, improves the operation and maintenance question and answer efficiency and decision reliability, and improves the operation and maintenance efficiency. And the professional and complexity requirements of the operation and maintenance scene of the
transformer substation are met.